keitha
Member of DD Central
2024, hopefully the year I get out of P2P
Posts: 4,587
Likes: 2,622
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Post by keitha on Aug 2, 2024 13:03:45 GMT
No you pay up front then go and collect
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Post by bernythedolt on Aug 2, 2024 18:06:22 GMT
I am surprised they didn't offer up 6 bottles to the till scanner in trial mode so they (i.e. you!) could at least establish which deal applied. Earlier this year in Tesco's I had a similar experience whereby I'd bought 6 bottles and the discount wasn't applied. I spent about 10 mins @ customer services whilst they undid my transaction and tried to ascertain what was causing it. The only way they could do it was scan my bottles again and each time exclude one (repeating one of the others in its place) until they identified that the discount was applied thus identifying the excluded bottle as the one not in the promotion. That's quite amusing, but be grateful you don't live in Wales, with our minimum unit price for alcohol muddying the waters. My missus' experience is that Waitrose simply doesn't offer England's 25% deals off six bottles here (presumably that's the easiest implementation for them), while Tesco does offer it, but every individual bottle in the basket of six has to be priced at £7 or over, to ensure they don't break the law. They don't average the six as you'd expect, so if you select five bottles at £12 and one at £6, you won't get the 25% discount!
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Post by Badly Drawn Stickman on Aug 2, 2024 20:42:52 GMT
And using the app "too good to go" gets you the same meats for the freezer at a massive discount but it's pot luck what you get and you have a collection time window for your bag/s. Recently I had one bag from Aldi at £3.30 as a tester. Over £25 of food at full price. Meats fit to freeze. Fresh, none freeze chill products, need using the same/ next day. Cooked mine into soups and froze them. to good to go can be good or bad, I regularly used it for local bakery and would get Bread, Cakes and the odd pie / Pasty, good value for £3.99 the last 2 times 1/2 a dozen white bread rolls, having felt diddled twice I gave up. My curiosity was piqued. Had a look at 'too good to go' and that led me onto Olio. Interesting set up, There were swedes and cauliflowers free about a two mile round trip away which seemed fairly untemptingly. As I was looking a large number of boots sandwiches appeared about a five minute walk away. So I asked for a BLT and 10 minutes later was walking home with that and a Chicken and Mayo which was offered. Given others were arriving in 'nice' cars to make collections while I was there clearly its all about saving the planet. Current downside the lady who was the 'food hero' (or something close) is messaging how she would be delighted to deal with me again etc. Now just have to see how edible it is tomorrow lunch time. I did also get two badges and 30 kudos points whatever they are.....
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Post by bernythedolt on Aug 4, 2024 13:01:43 GMT
Three possible explanations for hearing no further from Badly Drawn Stickman- He's gone back today to fill up his supermarket trolley
- The second sandwich had developed a culture and he's stuck in the lav
- Ms Olio 'delighted to see you again' champion is a bunny boiler and he's imprisoned in her basement
Either these or it could be something unusual. |
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Post by Badly Drawn Stickman on Aug 4, 2024 14:32:19 GMT
Three possible explanations for hearing no further from Badly Drawn Stickman - He's gone back today to fill up his supermarket trolley
- The second sandwich had developed a culture and he's stuck in the lav
- Ms Olio 'delighted to see you again' champion is a bunny boiler and he's imprisoned in her basement
Either these or it could be something unusual. Wife had the second sandwich and they were just fine Then it gets bizarre... Listings again last night and I asked for another couple (wife being more than happy for lunch to be opening a packet) this time I left with four sandwiches and three lots of wraps, carried in a carrier bag she insisted I took when she realised I was not in a car. Not believing it possible to carry them otherwise (pretty sure I could have). A little while after getting home an alert pops up on the phone somebody making a batch of new listings. The app obviously does distance as the crow flies so claimed .3 mile away (you just have to like an app that uses miles) in reality about half a mile. Few bits were of mild interest so I asked for them, Sure came the reply would I want anything else. No that's enough I replied, are you sure he responded. Not wishing to be inpolite I suggested if he had other things he wanted to add that would be just fine. Twenty minutes later I am looking at a very large (and heavy) clear bin liner full of food. I guess he was expecting me to come in a lorry. Turns out it was the first time he had been a 'food hero' (must look what they are really called) and was totally overwhelmed by the amount Tesco had given him and could not list it all. Freezer is now full of exotic Tesco bread, dinner tonight is noodles and vegetarian Chicken. My neighbours have been gifted various treats and family members the same. Wife has taken my phone to prevent any repeat...... Odd how much you feel like a criminal walking half a mile 10 0clock at night with a sack over your shoulder.
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mikeb
Posts: 1,072 
Likes: 472
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Post by mikeb on Aug 4, 2024 19:09:32 GMT
At face value, they deserve customers to turn away and shop elsewhere, as I would. I hate feeling cheated. Yup. I'm the sort of person that DOES check that discounts have been applied, that the sums are right etc. -- a technique which comes in very useful when dealing with P2P companies that keep you on your toes with various "accounting and display" errors.
I too get annoyed that Morrisons entice you in to spend more than usual/earlier than usual/product you might not buy ... using these vouchers etc. but then don't apply the thing!
What makes it worse is the attitude of staff, ranging from "you obviously did the thing wrong, now it's too late, can't help you" to "Oh, that's an online offer, on the website, you can't use it in store"
What part of "10% off X when you next shop IN-STORE. This voucher must be presented IN-STORE ... " etc. makes it sound like I should NOT use it in store??
"Oh, well you will need to print out the offer and bring that in ..." -- what century are we in? It's a button on a website you click to activate the offer. Are you serious?
No one takes ownership of the problem. So what should be a loyalty scheme, that drives people to shop there MORE has backfired with me -- I've reduced my shop there to the bare minimum and shop elsewhere.
I don't think Morrisons understand what Loyalty means!
Just think, they could do it right. And they could acknowledge and fix mistakes if they occur. Or, you know, carry on as they are.
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adrianc
Member of DD Central
Posts: 10,003
Likes: 5,139
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Post by adrianc on Aug 4, 2024 19:29:51 GMT
I don't think Morrisons understand what Loyalty means! So which supermarket do you now shop at, having voted with your feet?
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mikeb
Posts: 1,072
Likes: 472
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Post by mikeb on Aug 11, 2024 17:16:52 GMT
I sense that's a slightly passive-aggressive "I bet you still shop there though!" challenge or something ... 
I split my shop between ASDA, ALDI, Lidl. With the absolute bare minimum from Morrisons. I don't engage with apps and vouchers and all that nonsense at the first three, it makes for a much simpler process, no feeling of being ripped off and misled.
Morrisons? You can track my minimal purchases if you want, won't do you much good.
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