rogerbu
Member of DD Central
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Post by rogerbu on May 21, 2015 15:12:16 GMT
I wasn't aware of a 'silly' in WL's withdrawal process.
Funds are returned to the bank account that last deposited funds into WL.
Never mind that they previously asked you to confirm the normal account for withdrawals.
I made a small deposit from another bank account. When I later made a withdrawal they sent the funds to this account, not the registered account that they had verified.
As you withdraw funds there is a very small notice saying that funds will be returned to the account that most recently sent a deposit.
As a result I was complaining that after 4 days my funds hadn't arrived, when they had already arrived in another bank account that I had no reason to monitor.
Silly process!
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elgerod
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Post by elgerod on May 25, 2015 22:19:27 GMT
Yes, rogerbu, I also got caught out by this. In fact, when I did a withdrawal in March there was a contradiction on the website because, when you requested a withdrawal, the confirmation message said: "Your withdrawal request will be processed soon and will be returned to the account you used when you first registered with us". I think that anomaly has been corrected.
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