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Post by martin44 on Dec 4, 2017 22:29:52 GMT
In this day and age, companies that put customers at the centre of what they do are thriving. Take a look at Amazon; I’ve used their customer service and it does make you feel that they value you as a customer. This got me thinking. I’m invested in most of the big p2p platform and quite honestly there’s not much difference between them, they all treat their investors with utter contempt. FS are terrible, but having said that the other platforms are too. I feel there’s room in this market for a p2p platform that is investor centric. A platform that lends money as if it were their own, that protects investors via rigorous due diligence rather than just saying let the buyer beware, that gives regular and honest updates, that isn’t asleep at the wheel because losses don’t affect them, that respond to customer enquirers within a given SLA, that compensates investors when it was a platform mistake. Is it too much to ask? If such a platform was launched I’d invest with them; I’d even be willing to accept a slightly lower interest rate. I think we should start a platform, by investors for investors, p2p4invest. Anyone with me It seems to me that you are largely describing Abl and MT. Funny enough.... That also sounds like SS 2anarf years ago..
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brianlom1
Member of DD Central
He's not the Messiah, he's a very naughty boy!
Posts: 400
Likes: 416
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Post by brianlom1 on Dec 4, 2017 22:31:40 GMT
It seems to me that you are largely describing Abl and MT. I take it that you did not invest in the containers on Abl then. The jury is out on MT until defaulted loans are resolved. Personally, I agree with n, in my opinion Ablrate have by far the the best customer service of all the P2P platforms I invest in. I accept the containers loan has gone bad but Ablrate should be judged on how they deal with the situation. Having had my fingers burned with ReBS and FC, I'd say the way in which Ablrate pursue defaults is exemplary.
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