n
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Yet another Nick
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Post by n on Jul 3, 2016 9:04:01 GMT
ablrate bump re ATR 42-500 tranche 1 which should have paid yesterday. MSN 532? I thought that had been extended until 29/7?
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registerme
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Post by registerme on Jul 3, 2016 10:46:12 GMT
Nope, "ATR 42-500 to Government Owned Airline Tranche 1, aka MSN 621. Interest on it was meant to have been paid yesterday (02/07/16).
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n
Member of DD Central
Yet another Nick
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Post by n on Jul 3, 2016 11:03:37 GMT
Sorry, I had it in my head you were talking about the final repayment [note to self - think first, post later]
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blender
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Post by blender on Aug 17, 2016 7:13:28 GMT
J****** Ltd late paying again! Time to either write a stiff letter to the borrower or sack the admin minion.
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SteveT
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Post by SteveT on Sept 17, 2016 7:10:59 GMT
Ahem ...
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stevio
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Post by stevio on Sept 27, 2016 7:50:41 GMT
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ptr120
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Post by ptr120 on Oct 27, 2016 8:54:51 GMT
Hello ablrate I thing that Basket of Secured Loans (II) was due to make a monthly payment yesterday, and hasn't. Their monthly payment was also late last month. Please Can you advise if the borrower is in fact paying late, or if this is just slightly delayed button pressing? Thanks
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Post by ablrate on Oct 27, 2016 10:01:22 GMT
Hello ablrate I thing that Basket of Secured Loans (II) was due to make a monthly payment yesterday, and hasn't. Their monthly payment was also late last month. Please Can you advise if the borrower is in fact paying late, or if this is just slightly delayed button pressing? Thanks Sorry - its the SO that was wrong, so payment came in today. This has now been changed. We will be adding something to the system also, so that if a payment is late you will be able to click the repayments tab and see why. The ... er hmmm... 'issue' with late button pressing is also being fixed, not by my being publicly whipped each time it happens, but by a simple upgrade on the admin side, which allows us to press the button on the payment when the money is in but time the payment to lenders at the appropriate time. I appreciate this is frustration and despite the generally jocular feedback, we take it seriously and will make sure this is implemented as soon as. Regards Ablrate
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pom
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Post by pom on Dec 17, 2016 8:42:04 GMT
2 of my loans should have made a payment today but have received neither. On checking, one is noted as late (taupe colour on repayments) but the other is noted as due (light blue) but not marked late. Anyone else received cash today? 31p from one received 3 mins later! Must be reading the forum.... Although some payments have been turning up earlier in the day recently, it's "normal" for the payments to turn up late at night.
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SteveT
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Post by SteveT on Dec 19, 2016 8:03:19 GMT
Button 1000040 please
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treeman
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Post by treeman on Dec 19, 2016 9:29:28 GMT
Seconded and double-bumped ablrate !
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Post by webbski9 on Dec 19, 2016 9:37:19 GMT
Gentlemen ,Directors,employees of Ablrate.... I am a great admirer of your platform,in many ways its the most interesting one out there ..BUT....Communication with your lenders is absolutely TERRIBLE....The container loan and LATE interest payments being cases in point. You are letting yourselves down badly and creating very bad publicity for potential lenders and borrowers. PLEASE,PLEASE remember...Communication is ALL. Try and make a New Years resolution to vastly improve this appalling part of your business. Many Thanks and a Merry christmas and successful New Year.
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treeman
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Post by treeman on Dec 19, 2016 10:50:35 GMT
10:48 Button has been pressed
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rogerbu
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Post by rogerbu on Dec 19, 2016 13:40:18 GMT
Gentlemen ,Directors,employees of Ablrate.... I am a great admirer of your platform,in many ways its the most interesting one out there ..BUT....Communication with your lenders is absolutely TERRIBLE....The container loan and LATE interest payments being cases in point. You are letting yourselves down badly and creating very bad publicity for potential lenders and borrowers. PLEASE,PLEASE remember...Communication is ALL. Try and make a New Years resolution to vastly improve this appalling part of your business. Many Thanks and a Merry christmas and successful New Year. @ablerate I have much sympathy with webbski9's view. Please trigger payments on time and PLEASE PLEASE communicate with us.
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blender
Member of DD Central
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Post by blender on Dec 19, 2016 14:24:31 GMT
Gentlemen ,Directors,employees of Ablrate.... I am a great admirer of your platform,in many ways its the most interesting one out there ..BUT....Communication with your lenders is absolutely TERRIBLE....The container loan and LATE interest payments being cases in point. You are letting yourselves down badly and creating very bad publicity for potential lenders and borrowers. PLEASE,PLEASE remember...Communication is ALL. Try and make a New Years resolution to vastly improve this appalling part of your business. Many Thanks and a Merry christmas and successful New Year. @ablerate I have much sympathy with webbski9's view. Please trigger payments on time and PLEASE PLEASE communicate with us. I have criticised communication heavily in the past, but am not sure we should go back to the forum chatter that has existed at times. I worry that the quantity of communications might be increased without the quality being addressed. Primary communication with customers should be through the platform/emails, and the platform has been improved in my opinion, with good use of this forum. Also please don't forget the discussion on the holiday park loan, where Ablrate was complimented on the discussion and the changes that resulted. Chatting by Ablrate on the forum about loans should be strictly business-like, considered, and only when necessary. Ablrate is not exactly flush with human resources. The public forum is really for us to chat on. Yes I agree about delayed payments, but not so many are late now. The containers I do not have and I understand the concerns there - it's not communications you need as such, it's answers and a resolution.
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