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Post by Collateral Rep on May 5, 2016 12:05:28 GMT
Hi, No issues at all, directors of the same company for a short period of time. Thanks, Gordon
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Post by earthbound on May 5, 2016 12:21:31 GMT
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Post by pear2pear on May 5, 2016 12:36:46 GMT
Tried to register, but all I got was 30 mins of 'processing'. Either a lot of people trying to register, or the server is very clunky.
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Post by collateral on May 5, 2016 13:16:25 GMT
Hi,
We would like to take this opportunity to thank everyone who has posted valued comments and suggestions.
A few urgent issues have arisen, card payment, timeouts and emails bouncing.
All the issues above along with other observations are being dealt with and we will post here when they have been resolved.
Again, all the feedback is appreciated and has been taken on board.
Many thanks,
Collateral
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Investor
Member of DD Central
Posts: 662
Likes: 590
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Post by Investor on May 5, 2016 14:43:29 GMT
Tried to register, but all I got was 30 mins of 'processing'. Either a lot of people trying to register, or the server is very clunky. Another vote for this, great 'processing' bar, nice to see something other than a spinning wheel but bored with it now.
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Investor
Member of DD Central
Posts: 662
Likes: 590
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Post by Investor on May 5, 2016 14:58:21 GMT
Tried to register, but all I got was 30 mins of 'processing'. Either a lot of people trying to register, or the server is very clunky. There appears to be an issue as after completing the second page it keeps processing. What I did was refreshed the page and logged in successfully. Thanks James, could not refresh the page but closed it and went back to site where I was able to login. Cash sent and clock running to see how quickly it gets credited
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Investor
Member of DD Central
Posts: 662
Likes: 590
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Post by Investor on May 5, 2016 15:07:46 GMT
There appears to be an issue as after completing the second page it keeps processing. What I did was refreshed the page and logged in successfully. Thanks James, could not refresh the page but closed it and went back to site where I was able to login. Cash sent and clock running to see how quickly it gets credited And the answer is about 3.5 minutes including emails to say it was credited and emails for investments. Impressed so far. FYI collateral and Collateral Rep. Did note a lot of emails had an ongoing typo with the character  appearing randomly in them.
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Post by Deleted on May 5, 2016 17:16:39 GMT
Raises more questions.... But nothing actually there to fighten the horses. On the FCA website which is reassuring.
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trevor
Member of DD Central
Posts: 555
Likes: 379
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Post by trevor on May 5, 2016 18:08:40 GMT
Login not working?
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trevor
Member of DD Central
Posts: 555
Likes: 379
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Post by trevor on May 5, 2016 18:38:38 GMT
Working now. Easy to use website. 1st impressions are good.
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Post by earthbound on May 5, 2016 18:55:39 GMT
Raises more questions.... But nothing actually there to fighten the horses. On the FCA website which is reassuring. @bobo thanks for that, more reassured now.
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Post by Ton ⓉⓞⓃ on May 5, 2016 19:12:11 GMT
Raises more questions.... But nothing actually there to fighten the horses. On the FCA website which is reassuring. To me this says there's been a long evolution of the current site Collateral. Which is probably a good thing.
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Greenwood2
Member of DD Central
Posts: 4,241
Likes: 2,686
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Post by Greenwood2 on May 5, 2016 19:32:19 GMT
Not to me, lots of past and current companies (on companies house beta), just another one that may or may not survive, not tempted at the minute.
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Post by earthbound on May 5, 2016 19:36:40 GMT
Not to me, lots of past and current companies (on companies house beta), just another one that may or may not survive, Greenwood2 that was my impression too.
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treeman
Member of DD Central
Posts: 1,026
Likes: 557
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Post by treeman on May 5, 2016 20:14:37 GMT
Having had what looked like being a pretty easy day turn into a bit of a whirlwind I've finally managed to catch up....... Had no problems with signup (got confirmation email), FP deposit confirmed in minutes (again confirmation email(s)), small test purchase (more confirmation emails). The black text on dark blue details/ info section at the end of the emails is all but un-readable..... Site is straightforward and easy to get around. Feels a little 'identi-kit' but functional none the less. A little clunky and slow between pages though. Transactions etc Downloads work as expected. I've not been logged out at all. Part of my address from signup had not made it onto the my details page but seems to have accepted being updated 'Forgotten password' was resolved quickly and re-setting password similarly easy. Many of my thoughts are well covered by ilmoro 's earlier post p2pindependentforum.com/post/112771/threadI look forward to collateral & Collateral Rep ' s response / thoughts on the points raised I would certainly need more clarity on these as well as history/future direction to currently consider any meaningful commitment ...... A few more for the list- What do you consider to be your USP? Are there any 'registered user' statistics available? I assume the IDs in 'transactions' are loan Part Ids ? Perhaps a T&Cs pdf download would be useful?
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