|
Post by opulence on May 27, 2016 8:36:18 GMT
I have all the pipeline loans pre-funded by default and regularly check the individual values too when I check for any new pipeline loans. Recently a loan went loan and I recieved £0 allocation. I emailed the SS customer services to explain this, to which they responded that this loan, along with 2 other loans had/have £0 allocation. I responded to say that this was not the case and that there must be an inconsistency between what is displayed on their website and what the Saving Stream system has recorded when the loan is distributed. 2 days later - no further response...
|
|
|
Post by Deleted on May 27, 2016 8:40:11 GMT
no, which loan/s did you bid on?
|
|
oldgrumpy
Member of DD Central
Posts: 5,087
Likes: 3,233
|
Post by oldgrumpy on May 27, 2016 8:44:02 GMT
It has been reported before (fairly recently) that some pipeline pre-funding positions have been mysteriously reset to £0 and we should check our own settings. It hasn't occurred on my account. I don't know whether SS will acknowledge that it happens.
|
|
SteveT
Member of DD Central
Posts: 6,875
Likes: 7,924
|
Post by SteveT on May 27, 2016 8:49:13 GMT
I had one last week (I forget which) that had appeared in my Pipeline loans list without picking up my default pre-fund figure, instead showing zero until I set it manually. It's wise always to check your pre-fund figure when a new loan launch email arrives from SS.
|
|
|
Post by opulence on May 27, 2016 8:55:13 GMT
no, which loan/s did you bid on? PBL100, as it's a relatively small loan it's gonna be hard to pick up much (any?) on the secondary market now. That's a pain about the pre-funding values being reset, perhaps I need to get in the habit of checking them first thing on the morning of live-day.
|
|
ianj
Member of DD Central
Posts: 656
Likes: 520
|
Post by ianj on May 27, 2016 8:55:31 GMT
I had pre-funding on PBL099 re-set to zero (or failed to set to default), but noticed in time. A friend also had the same experience on this loan.
|
|
archie
Posts: 1,866
Likes: 1,861
Member is Online
|
Post by archie on May 27, 2016 9:26:08 GMT
I noticed that if you set more than one manual pre-fund without clicking 'Save' then when you do click a 'Save' button only that line retains the setting.
I would have thought clicking any 'Save' should save all un-saved lines at once. Alternatively it could leave the levels you entered for the other lines but keep the 'Save' buttons highlighted.
|
|
|
Post by GSV3MIaC on May 27, 2016 10:49:44 GMT
Seen both problems - global prefund doesn't always get applied to all new offerings, and 'save' only saves one line at a time (all the other changes get lost). The latter has been reported to SS, the former is hard to reproduce on demand (I always fix it when I see it). As someone said, always check your prefunding when you get the 'go live' email - if you are out of internet reach, you may have a problem.
|
|
mickj
Member of DD Central
Posts: 435
Likes: 191
|
Post by mickj on May 27, 2016 18:36:48 GMT
Had an occasion when all my prefunding amounts reset to zero, spotted before any problems and not sure if a glitch or something I did triggered it, not clicking save correctly, standing on the wrong leg, full moon etc.
|
|
|
Post by portlandbill on Sept 27, 2016 7:38:47 GMT
All my prefunding levels were reset to zero overnight. Glad I just went into check in preparation for today's go live
|
|
ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
Likes: 857
|
Post by ramblin rose on Sept 27, 2016 8:54:50 GMT
All my prefunding levels were reset to zero overnight. Glad I just went into check in preparation for today's go live What is most peculiar about all this is the apparent inconsistency of it; any system error will have some sort of trigger and would be expected to operate in a broadly consistent way when that trigger occurs with some randomness if there is an element of timing involved somewhere along the way. When I read this I was prompted to check my own account but as always my prefund amounts were all as I had left them. I gave up using the default pre-fund a long time ago and always set amounts manually so that if I'm not around for a few days I won't end up owing money I don't know about and because I mostly want different amounts anyway. I'm wondering whether this resetting issue is something that happens only to those people who use the default?
|
|
|
Post by portlandbill on Sept 27, 2016 9:01:27 GMT
All my prefunding levels were reset to zero overnight. Glad I just went into check in preparation for today's go live What is most peculiar about all this is the apparent inconsistency of it; any system error will have some sort of trigger and would be expected to operate in a broadly consistent way when that trigger occurs with some randomness if there is an element of timing involved somewhere along the way. When I read this I was prompted to check my own account but as always my prefund amounts were all as I had left them. I gave up using the default pre-fund a long time ago and always set amounts manually so that if I'm not around for a few days I won't end up owing money I don't know about and because I mostly want different amounts anyway. I'm wondering whether this resetting issue is something that happens only to those people who use the default? I don't usually use the global default and didn't this time. I set all (4) pipeline loan's prefunding levels using the individual facility (although they all happened to be set to the same value). Odd.
|
|
ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
Likes: 857
|
Post by ramblin rose on Sept 27, 2016 9:05:23 GMT
What is most peculiar about all this is the apparent inconsistency of it; any system error will have some sort of trigger and would be expected to operate in a broadly consistent way when that trigger occurs with some randomness if there is an element of timing involved somewhere along the way. When I read this I was prompted to check my own account but as always my prefund amounts were all as I had left them. I gave up using the default pre-fund a long time ago and always set amounts manually so that if I'm not around for a few days I won't end up owing money I don't know about and because I mostly want different amounts anyway. I'm wondering whether this resetting issue is something that happens only to those people who use the default? I don't usually use the global default and didn't this time. I set all (4) pipeline loan's prefunding levels using the individual facility (although they all happened to be set to the same value). Odd. Do you mean then that your global default is set to zero, or do you mean that it does contain a value which you then manually altered against these loans?
|
|
|
Post by portlandbill on Sept 27, 2016 9:43:39 GMT
I don't usually use the global default and didn't this time. I set all (4) pipeline loan's prefunding levels using the individual facility (although they all happened to be set to the same value). Odd. Do you mean then that your global default is set to zero, or do you mean that it does contain a value which you then manually altered against these loans? My global default is set to zero and I set my prefunding for each loan individually.
|
|
ramblin rose
Member of DD Central
“Some people grumble that roses have thorns; I am grateful that thorns have roses.” — Alphonse Karr
Posts: 1,370
Likes: 857
|
Post by ramblin rose on Sept 27, 2016 9:53:53 GMT
Do you mean then that your global default is set to zero, or do you mean that it does contain a value which you then manually altered against these loans? My global default is set to zero and I set my prefunding for each loan individually. Oh well, it was a nice theory while it lasted
|
|