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Post by collateral on Jun 4, 2016 21:20:15 GMT
MONEY I passed this onto the technical team and they have advised that the system calculates to 19 dp's. Investors receive a daily rate of 0.0003296703296703297 and the figures are rounded up not down. They have tested a number of accounts and haven't found any issues. Please drop us an email to info@collateraluk.com with your registration details and we will look into your account for you. Thank you
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nick
Member of DD Central
Posts: 1,055
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Post by nick on Jun 12, 2016 11:29:42 GMT
MONEY - do you know whether this was a systematic issue that has now been resolved or due to your own specific circumstances? Quite concerning if you you can't rely on them to correctly calculate your interest - this should be a core competency......
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