investibod
Member of DD Central
Posts: 288 
Likes: 152
|
Post by investibod on Jun 20, 2016 9:59:04 GMT
Hi collateralI added some funds to my account today and instead of the usual "Collateral Deposit Notice" email, I received one titles "Cancelled Bank Transfer Notice". The funds seem to be in my account - and already lent out, but this seems a bit strange. |
|
|
|
Post by Collateral Rep on Jun 20, 2016 10:02:28 GMT
Hi investibod , We were testing a new email system over the weekend which could account for this. Would it be possible for you to forward the email notice to info@collateraluk.com so we can check it out. Many thanks, Gordon |
|
alison
Member of DD Central
Sanctuary!!
Posts: 356 
Likes: 99
|
Post by alison on Jun 20, 2016 10:19:09 GMT
Hi investibod , We were testing a new email system over the weekend which could account for this. Would it be possible for you to forward the email notice to info@collateraluk.com so we can check it out. Many thanks, Gordon I have just had the same thing. The content of the email is fine. Just the title says Cancelled Bank Transfer Notice. The funds have been credited ok.
|
|
|
|
Post by Collateral Rep on Jun 20, 2016 10:20:26 GMT
Thanks alison, we'll look into it and get it fixed. Gordon |
|
investibod
Member of DD Central
Posts: 288
Likes: 152
|
Post by investibod on Jun 20, 2016 10:27:07 GMT
Hi investibod , We were testing a new email system over the weekend which could account for this. Would it be possible for you to forward the email notice to info@collateraluk.com so we can check it out. Many thanks, Gordon Hi Gordon I have forwarded the email as requested.
|
|
|
|
Post by davee39 on Jun 20, 2016 10:42:01 GMT
Ah, Probably Graduates from the FC school of Software Development.
|
|
