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Post by winger on Nov 7, 2016 14:18:33 GMT
Does anyone else see a bunch of rogue css rules - plus a load of empty lines - above the real message in the plain-text version of Unbolted's transactional emails? I believe they are auto-generated using "Mandrill", but I've been complaining to them for weeks about it - and the corrupt £ symbols - but they don't seem able to fix it.
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nush
Member of DD Central
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Post by nush on Nov 7, 2016 15:34:08 GMT
no problems with my emails.
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Post by winger on Nov 7, 2016 16:26:45 GMT
Are you sure you are looking at the plain-text version?
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Neil_P2PBlog
P2P Blogger
Use @p2pblog to tag me :-)
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Post by Neil_P2PBlog on Nov 7, 2016 17:05:00 GMT
Are you sure you are looking at the plain-text version? Mine are fine, until I look at it in plain-text then I get the same problem as you. Unbolted probably have about 200 regular users, how many of those would want to see the plain-text version? Maybe it's not worth the time to fix an aesthetic issue for 5 people?
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Post by winger on Nov 7, 2016 21:31:39 GMT
I appreciate you confirming the problem, but I wonder what data you have to support your claim that only 2.5% of users read the plain-text version of an email? Marketing statistics, for example, show that plain-text emails perform better on "open" rates than their HTML-rich counterparts (despite surveys showing that users generally CLAIM to like HTML better).
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Neil_P2PBlog
P2P Blogger
Use @p2pblog to tag me :-)
Posts: 355
Likes: 209
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Post by Neil_P2PBlog on Nov 7, 2016 22:08:14 GMT
winger - I would be interested to see what % of people still used a non-HTML email client and my 5 people was a guess. I can't think of any reason other than a really old device or trying to block tracking pixels?
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