cooling_dude
Bye Bye's for the PPI
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Post by cooling_dude on Dec 17, 2016 17:51:46 GMT
Today we learned that 062/ 063 had a receiver appointed; this was never disclosed to the investors and was only found via the auction information - the following is the most recent update from SS ... The above bold is not true, as it turns out it was the receivers that put the property into the auction, not the borrower. This is not a one-off - This is yet another, in a long line of inaccurate updates Maybe savingstream don't realise how unhappy investors are with the current quality, accuracy and the apparent editing (after they are published) of the loan updates they provide; maybe they need a visual indication (this poll) to show them... or maybe my own opinion is misguided and the poll's findings will surprise me. Regular updates are vitally important but their usefulness are entirely dependent on their quality
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Post by mrclondon on Dec 17, 2016 18:09:09 GMT
For anyone in need of some background to assist in answering the poll, a glance at the relevant section of the FCA Conduct of Business Sourcebook (COBS) may help: COBS 4.2 Fair, clear and not misleading communicationsEDIT: For the avoidance of doubt, COBS 4 is in the list of FCA Rules applicable to loan based crowd funding platforms.
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am
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Post by am on Dec 17, 2016 18:21:04 GMT
I'm a little concerned that the letter of that means that they could meet it by not providing any loan updates. But on second thoughts, while they have a SM they have to provide fair, clear and not misleading descriptions of the loan as it stands.
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dovap
Member of DD Central
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Post by dovap on Dec 17, 2016 18:29:06 GMT
What I don't understand is given how utterly trivial it would be to write timely and accurate updates, why do SS not do this?? The re-writing history irks me too... but I feel SS don't really care what we think. does make you wonder if they check their info or simply cba and are happy to wing it. suppose it'll tick along until they happen across enough borrowers not keen on repaying - oh
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Post by mrclondon on Dec 17, 2016 18:50:20 GMT
I'm a little concerned that the letter of that means that they could meet it by not providing any loan updates. But on second thoughts, while they have a SM they have to provide fair, clear and not misleading descriptions of the loan as it stands. Agreed, unfortunately the needs of lenders purchasing p2p/p2b loans on secondary markets appears to have not been addressed by the FCA as yet, and I'm not aware of any specific guidance regarding the provision of information during the life of a loan. FCA COBS 14.3.7A details the information a p2p platform has to provide. This will need to be addressed by the FCA, as there is a wide disparity in the reporting during a loan life, from AC's generally good/very good, to TC's now generally acceptable (but NOT to SM purchasers only to existing loan holders) to the varying degrees of poor of many platforms. Personally I don't think no communication on loans available for SM purchase will stand up to FCA scrutiny medium term, and any platform that goes down this road is inviting increased scrutiny of their business model.
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michaelc
Member of DD Central
Say No To T.D.S.
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Post by michaelc on Dec 17, 2016 18:54:05 GMT
If they have possibly breached FCA rules, is there a mechanism to inform the FCA of that and is it something we should do?
It is very frustrating for me. I would _much_ prefer to hear accurate and broadly timely news than to hear "lalalalala everything is fine". Why don't they do it?
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Post by mrclondon on Dec 17, 2016 19:01:37 GMT
If they have possibly breached FCA rules, is there a mechanism to inform the FCA of that and is it something we should do? It is very frustrating for me. I would _much_ prefer to hear accurate and broadly timely news than to hear "lalalalala everything is fine". Why don't they do it? SS along with most of the better known platforms have not yet received full authorisation from the FCA. The requirements of the interim permission regime that they currently operate under are rudimentary, and do not encompass the scope of the FCA rules I've referred to in my posts in this thread. Formal complaints will have to wait until the platform is fully authorised, although I did bring this subject to the attention of the FCA in my submission to their call for information a few months back, along with the comment that they will likely be deluged with complaints in due course.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Dec 17, 2016 19:30:27 GMT
COB4.5 also seems to be particularly relevant, notably rule 4.5.2 (d) & guidance 4.5.5
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Liz
Member of DD Central
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Post by Liz on Dec 18, 2016 12:28:35 GMT
I sarcastically voted Outstanding You missed off the option "a joke" CD. Oh how things have changed since the days when PBL005 took weeks to fill.
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Post by Deleted on Dec 18, 2016 13:34:50 GMT
I sarcastically voted Outstanding You missed off the option "a joke" CD. Oh how things have changed since the days when PBL005 took weeks to fill. I had assumed savingstream had been on to vote when I saw 1 vote for outstanding!
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stokeloans
Member of DD Central
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Post by stokeloans on Dec 18, 2016 14:59:44 GMT
cooling_dude you could have added another option along the lines of " do you think savingstream give a monkeys to any of the above "
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duck
Member of DD Central
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Post by duck on Dec 18, 2016 16:29:06 GMT
That was a hard poll to decide on, mind bendingly difficult [/sarcasm mode off] Nice festive garb cooling_dude
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tony
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Post by tony on Dec 18, 2016 16:39:41 GMT
Ever since I started investing in SS I have moaned about the quality of the updates but I lived with it because I assumed that when they were big enough to take on staff things would improve. However the usefulness of the updates has got steadily worse and I am now more or less convinced that the info provided is deliberately misleading rather than carelessness and for that reason I have stopped adding new loans to my portfolio. If our concerns are not addressed soon I will sell out and move my small amount of money to better run and more honest platforms assuming of course that I am not swamped by the large number of SS investors who decide to do the same.
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Liz
Member of DD Central
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Post by Liz on Dec 18, 2016 16:58:24 GMT
I sarcastically voted Outstanding You missed off the option "a joke" CD. Oh how things have changed since the days when PBL005 took weeks to fill. I had assumed savingstream had been on to vote when I saw 1 vote for outstanding! Now 2 votes, you were right afterall. Edit: Changed to Appalling.
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Post by Deleted on Dec 18, 2016 17:05:33 GMT
I had assumed savingstream had been on to vote when I saw 1 vote for outstanding! Now 2 votes, you were right afterall. You can withdraw yours now for fear of starting a new trend ....
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