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Post by newlender on Jan 4, 2017 6:16:19 GMT
The website tells me to look at my weekly update to find details of current queue lengths but there's no mention of these. I can't find this information anywhere at the moment - anyone else having this problem? Under each product on the main page it tells me that my money will be placed in a queue but I want more detail. For example, if I send £1K today to go into Plus I have no idea how long it will sit there. I'm also told to consult the tracker to see rate trends, but I can't see that either. And one more suggested tweak - on the page showing my loan book overview I see a link at the bottom to see details of my current loans in a CSV file. But this takes me to a sheet with 1500 rows showing every loan I've ever made. I can see that on the loan book page - if I'm on the overview page looking at my present situation I'd expect a link to the position at that moment (I know it's on the loan book page too). Don't get me wrong, I think that Zopa is an excellent platform but there seems to be a bit of an issue about how to find some information easily when using the website. (I do think that the CSV files could be simplified too as it would be more useful to see columns detailing capital and interest payments separately).
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Post by newlender on Jan 4, 2017 14:46:24 GMT
Have spent some time trawling through everything and lo and behold the queue lengths are on the emailed weekly updates but not on the ones on the webpage (Statements page). I had set the email updates to go into a separate folder which I rarely opened as I assumed that these were the same as the ones on the web, but the latter don't mention the queues. So we have two versions of a weekly update - why?
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Post by fuzzyiceberg on Jan 7, 2017 8:44:56 GMT
I'm afraid that Zopa do not want to make it easy for you to understand what is happening with your money, which is why they only provide the hard to use .csv files. In a recent exchange Zopa told me I had no need to monitor my account (just trust them) , and that the information provided in the 'old' loan book (which was essentially a user friendly way of analyisng the performance of loans in your account) would not be reinstated because they think that too much information confuses their sheep 'investors'.
Those with advanced Excel skills can use the .csv files to produce an adequate analysis - but it is not easy, and should not be necessary. Zopa should provide adequate tools for analysis, but seemingly have no intention of doing so. Obviously worried that they may be used by people who understand risk, and that their mere presence will put off their target market, who likely don't.
Zopa's business model is now based on sucking in unsophisticated savers and hoping they don't realise their money is at risk.
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Post by portlandbill on Jan 19, 2017 13:07:42 GMT
A different matter relating to the website: having recently ticked the box to reinvest repayments and interest into "plus", I noticed that the cash was accruing and not being re-lent. I enquired why, and it's because the cash has to accrue to £1000 before any of it would be re-lent.
I knew that I had to invest a minimum of £1000 of new money into "plus" but I wasn't aware that the same value applied to repayments and interest. To be fair, it is stated on the website, but it is quite well hidden.
Just thought I'd point that out.
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Post by yorkman on Jan 20, 2017 18:31:01 GMT
This must be your first 'foray' into Z+. Once you have £1000, repayments are lent once they reach more than £10.
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