mike
Member of DD Central
Posts: 187
Likes: 121
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Post by mike on Jan 24, 2017 14:56:40 GMT
Regarding timing I guess the obvious is the same time tomorrow morning. An alternative might be 6/7 pm this evening. No real delay for investors/borrower and suits people who have to work during the day. This should also allow enough time to deposit funds.
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averageguy
Member of DD Central
Posts: 1,167
Likes: 841
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Post by averageguy on Jan 24, 2017 15:03:06 GMT
Bad stuff happens you will get over it Absolutely! And the cash will be withdrawn and find a home elsewhere - assuming that its not been transferred out to a bank in Mexico! It is really not acceptable for a company that is handling large amounts of cash to simply go offline like this. Your money your choice but since you've chosen to post about it I'll comment ....tad over reaction imho ..if it was happening with frequency I'd be taking action ..wonders of modern technology ***t happens ...as along are lessons are learnt I'll stick with it
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Post by Collateral Rep on Jan 24, 2017 15:08:02 GMT
UPDATE
Afternoon,
We will be going live with the two loans tomorrow morning (25th January) at 10am.
They will show in pipeline loans shortly.
Many thanks,
Gordon
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Post by Collateral Rep on Jan 24, 2017 15:25:13 GMT
Hi hoy , No, it wasn't an attempt at server migration, it was a hardware problem and we have asked for a detailed report on how this happened. However we are planning the server migration very soon which we will give advanced notice of day and time. Many thanks, Gordon
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stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Jan 24, 2017 15:25:23 GMT
Are the trades that were done during sporadic uptime going to stand Gordon?
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Post by Collateral Rep on Jan 24, 2017 15:28:20 GMT
Hi stub8535, All trades should be OK, but if you have any issues please email info@collateraluk.com with your details and we will look into it for you. Many thanks, Gordon
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stub8535
Member of DD Central
personal opinions only. Not qualified to advise on investment products.
Posts: 1,442
Likes: 945
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Post by stub8535 on Jan 24, 2017 15:41:01 GMT
I was a buyer Gordon. Some were clunky going through but I got e mails to say aok
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averageguy
Member of DD Central
Posts: 1,167
Likes: 841
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Post by averageguy on Jan 25, 2017 11:53:20 GMT
And relax..........
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ablender
Member of DD Central
Posts: 2,204
Likes: 555
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Post by ablender on Jan 29, 2017 7:41:22 GMT
Cannot get to the login page this morning. The other links: Investments and Borrow work well. The Register link has problems too.
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archie
Posts: 1,839
Likes: 1,842
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Post by archie on Jan 29, 2017 8:00:45 GMT
Cannot get to the login page this morning. The other links: Investments and Borrow work well. The Register link has problems too. Working for me.
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njay
Posts: 6
Likes: 1
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Post by njay on Jan 29, 2017 8:56:07 GMT
Cannot get to the login page this morning. The other links: Investments and Borrow work well. The Register link has problems too. Working for me. Also working for me
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ablender
Member of DD Central
Posts: 2,204
Likes: 555
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Post by ablender on Jan 29, 2017 13:22:56 GMT
Retested now - working.
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11025
Member of DD Central
Posts: 718
Likes: 831
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Post by 11025 on Feb 1, 2017 9:05:42 GMT
Not impressed with the website behaviour atm , I have a decent amount here and after having been a member for 2 years I am disappointed to see things going backwards . Please get this sorted , this is letting a good company down.
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Post by Collateral Rep on Feb 1, 2017 9:08:55 GMT
Hi 11025 , Collateral haven't been operating as a platform for two years? No issues been reported with website? If you can email info@collateraluk.com your issues we can look into your account. Gordon
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Post by buttchopf23 on Feb 1, 2017 9:11:14 GMT
Some minutes ago I was able to reinvest my interest without problems.
Thanks for the always fast interest payments
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