brush
Member of DD Central
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Post by brush on Jan 19, 2017 10:34:18 GMT
Repayment 8 days overdue, not good. Even worse no update from ReBs what so ever, not one finger on a keyboard. ReBs promised us better communication, even employed a communicator but zero. Is there anybody there keeping an eye on repayments, if not why not. Could say more, over to you ReBs.
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Post by kylierebsoc on Jan 19, 2017 13:37:54 GMT
Hi Brush,
Our agents have tried to make contact with the borrower, however have not been able to speak to them as yet, As per our usual policy, our external credit control team contact the borrower on the first day a payment becomes overdue. Whilst we are currently unsure why an update from them has not been posted yet, we have requested that they update lenders via the updates tab shortly. Further updates will be posted shortly.
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brush
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Post by brush on Jan 25, 2017 14:10:44 GMT
Any updates Kylie, 14 days and counting.
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Post by kylierebsoc on Jan 25, 2017 15:21:19 GMT
Hi Brush,
The latest as far as I'm aware (without having yet spoken to the our agents myself) is as posted on the loan updates tab on Monday.
"23/01 Customers has informed us payment had been made last week. we have requested evidence of this payment but had no further response.Further call has been made to Paul and message left on his answering machine. Call to company informed Janet is in a meeting requested she calls us back urgently."
We will now write formally to the directors and/ or guarantors informing them that we may shortly seek to call in the security. Our recovery agents will continue to contact the borrower on a daily basis.
I'll contact the recovery agents myself and find out if there has been any progress since Monday.
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brush
Member of DD Central
Posts: 171
Likes: 148
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Post by brush on Jan 25, 2017 17:32:26 GMT
Thank you Kylie, at least you are communicating with lenders.
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brush
Member of DD Central
Posts: 171
Likes: 148
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Post by brush on Feb 1, 2017 8:52:40 GMT
Hi Kylie having to rely on you to chase for updates.
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Post by kylierebsoc on Feb 1, 2017 16:26:29 GMT
HI Brush,
As far as i know there has been no further communication from the borrower since the last update. Following the formal letter to the directors they have 10 days to respond and bring the account up to date. This means we will review the account again early next week to determine the next course of action.
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brush
Member of DD Central
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Likes: 148
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Post by brush on Feb 8, 2017 9:52:45 GMT
Hi Kylie, only seem to get some answers on here rather than on the update tab. Are we to get two repayments shortly as it has been 28 days since payment was due. 28 days of calls and emails. 28 days for the director who said payment had been made and sent to the wrong account. 28 days for their financial controller to investigate and find an answer. Technology that slow ??
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hector
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Post by hector on Feb 8, 2017 13:32:44 GMT
I have been chasing ReBS on this subject, & P*** A*** R****** Ltd & G F F**** Ltd & a distribution of money received at ReBS 2 months ago from R**m** T/A F******* B**** Ltd. On the subject of S***** T ******* Ltd I wrote yesterday -
Hello May.
In an Update to lenders 27th January 2017 you say ………’you will be moving this account onto DD from next month’………, yet a Loan Update from you in July 2016 confirming that payment (for that month) had been taken was headed.. Subject - ‘Direct Debit’. Other lenders asked you similar questions in both June & July.
Has there or has there not been a DD in place for this account, & if not, why not??
Yesterday Rebs Collections stated………. 06/02 Janet currently busy, spoke with Lynn (Financial controller) who is currently investigating the missing payment. requested we call her back in the morning when she will have an answer.
Will update you further tomorrow.
Regards Corp and Comm………….
Can lenders have an update on the result of this morning’s conversation please as promised.
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brush
Member of DD Central
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Post by brush on Feb 10, 2017 10:53:09 GMT
No answers now from Kylie our communicator.
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Post by kylierebsoc on Feb 10, 2017 17:58:16 GMT
Hi brushApologies for the delay, I'll get you a response on Monday morning as to the progress. In future, please could you ensure that you tag me in the post so that I get an email prompt. I hope you have a good weekend.
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brush
Member of DD Central
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Post by brush on Feb 10, 2017 22:27:21 GMT
Hi kylierebsoc, No need to respond monday, payment made 30 days late. Next payment should be monday if not i`ll give you a call You have a good weekend and keep warm. Cheers brush.
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brush
Member of DD Central
Posts: 171
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Post by brush on Feb 14, 2017 12:08:30 GMT
Hi kylierebsoc, Is there an explanation as to why Jan`s payment was so late. There are micro loans up for sale but more clarity is needed for lenders to be confident in buying these, it also benefits ReBs. Maybe an update on how the company is performing from one of the directors. The odd update is posted on the discussion tab by some companies which are interesting for us as lenders, gives us confidence and keep`s us in the loop. Cheers brush.
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Post by kylierebsoc on Feb 14, 2017 12:17:18 GMT
HI brushWe have not had a full explanation from the directors, communication form their end has not been very forthcoming. We'll keep trying to get more information on the business for you, should we be able to get more information, this will be posted on the loan profile's Updates Tab.
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brush
Member of DD Central
Posts: 171
Likes: 148
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Post by brush on Jun 14, 2017 22:13:03 GMT
Hi benrebs, Payment 3 days late, hopefully not going to take as long as the january payment. Any comment or update.
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