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Post by propertymoose on Feb 15, 2017 10:42:58 GMT
Adrianc, I'm sorry that you haven't been receiving our emails! Would you be able to get in contact with support@propertymoose.co.uk so that we can rectify the issue immediately, and ensure we have your preferred email address on our system? Regards, Jenna email sent, Jenna. Thank's Adrian and apologies about the situation. We have just checked our system, and it appears that your email address was unsubscribed from receiving Property Moose emails some time ago (15/12/15 17:53). Under the Data Protection Act, we have therefore been unable to include you in our mailing lists. I've passed on your request to resubscribe and hopefully we can get this sorted as soon as possible. Apologies again.
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adrianc
Member of DD Central
Posts: 9,983 
Likes: 5,131
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Post by adrianc on Feb 15, 2017 10:45:45 GMT
Thank's Adrian and apologies about the situation. We have just checked our system, and it appears that your email address was unsubscribed from receiving Property Moose emails some time ago (15/12/15 17:53). Under the Data Protection Act, we have therefore been unable to include you in our mailing lists. I've passed on your request to resubscribe and hopefully we can get this sorted as soon as possible. Apologies again. Ah. It's entirely possible I unsubbed from marketing emails without realising that included all emails relating to my existing investments.
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Post by propertymoose on Feb 15, 2017 10:52:50 GMT
Thank's Adrian and apologies about the situation. We have just checked our system, and it appears that your email address was unsubscribed from receiving Property Moose emails some time ago (15/12/15 17:53). Under the Data Protection Act, we have therefore been unable to include you in our mailing lists. I've passed on your request to resubscribe and hopefully we can get this sorted as soon as possible. Apologies again. Ah. It's entirely possible I unsubbed from marketing emails without realising that included all emails relating to my existing investments. Not a problem, we'll try to get this sorted ASAP 
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Post by propertymoose on Feb 17, 2017 14:03:24 GMT
Hi all, Thank you for the feedback! We genuinely value what you have to say about the service we offer, which is why we've decided to host a focus group to address these concerns. To ensure the discussion is useful and stays on track, we would like you to submit specific queries and questions. You can do this by completing the form linked below: h.propertymoose.co.uk/ask-us-anything-event For those of you who might not be able to attend, we encourage you to submit your questions too! We hope to film the focus group and upload it to our blog so that you can catch up in your own time. We hope you choose to make the most of this opportunity so that we can provide the best possible service. We look forward to hearing from you soon! |
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