|
Post by khampson on Mar 5, 2017 11:07:01 GMT
Hi has anyone had funds locked into the GBBA, GEIA due to default bad debt, has the provision fund ever paid out into these accounts yet?
Thanks
|
|
n
Member of DD Central
Yet another Nick
Posts: 882
Likes: 461
|
Post by n on Mar 5, 2017 12:45:57 GMT
Hi has anyone had funds locked into the GBBA, GEIA due to default bad debt, has the provision fund ever paid out into these accounts yet? Thanks Yes, £11.18 in GBBA. The provision fund will not pay out until the default(s) has/have proven to not cover the outstanding capital and interest, so it could take years.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Mar 22, 2017 22:10:50 GMT
Hi has anyone had funds locked into the GBBA, GEIA due to default bad debt, has the provision fund ever paid out into these accounts yet? Yes, £11.18 in GBBA. The provision fund will not pay out until the default(s) has/have proven to not cover the outstanding capital and interest, so it could take years. It doesn't have to be that way, though. Other platforms -- I know of Z & RS, and there probably are others -- set a time limit. If a loan protected by a PF still is overdue/outstanding when the time limit is up, the PF pays out then and there, and the matter is closed as far as the investors in that loan are concerned. If there are further recovery proceeds received after that time, those are irrelevant to the investors and are used to replenish the PF. I don't see why AC couldn't adopt a similar policy. The time limit doesn't have to be as short as some platforms use -- the Z PF pays out when a loan is four months in arrears. It could be quite long -- two or three years might be reasonable -- and hopefully most defaults would be completely resolved before the time runs out, but having a limit would provide a definite end point for investors, rather than the current AC situation where a default could take many years before it's wound up completely. andrewholgate: Are there reasons why such a policy couldn't be implemented at AC? I realise there are bound to be arguments whether or not this is an idea that AC would want to adopt, and I'm not looking for an answer to that, but I just was wondering whether it's even a possibility within the AC model or whether the idea can't even be considered.
|
|
|
Post by andrewholgate on Mar 24, 2017 8:42:48 GMT
andrewholgate : Are there reasons why such a policy couldn't be implemented at AC? I realise there are bound to be arguments whether or not this is an idea that AC would want to adopt, and I'm not looking for an answer to that, but I just was wondering whether it's even a possibility within the AC model or whether the idea can't even be considered. It has been discussed. There are wider issues around implications of an almost "automatic" pay out as to whether that constitutes insurance for which we would need different regulatory permissions. Until the FCA decide on what they want to do with PFs we won't be making any changes.
|
|
markdirac
Member of DD Central
Posts: 128
Likes: 51
|
Post by markdirac on Apr 4, 2017 11:33:32 GMT
Is there any way to find out what proportion of one's GBBA or GEIA investment is locked up in this way? Is there any way to find out which loans within one's GBBA / GEIA investment are distressed?
|
|
jonah
Member of DD Central
Posts: 2,031
Likes: 1,113
|
Post by jonah on Apr 4, 2017 19:47:38 GMT
Is there any way to find out what proportion of one's GBBA or GEIA investment is locked up in this way? Is there any way to find out which loans within one's GBBA / GEIA investment are distressed? Whilst you could try to sell everything and see what is left, in the current feast that might take a while. A slightly more practical option is to parse the transaction logs and total up what you have in each loan and then compare to loans in suspension. Not particularly difficult if you like spreadsheets or scripts, painful otherwise.
|
|
markdirac
Member of DD Central
Posts: 128
Likes: 51
|
Post by markdirac on Apr 5, 2017 12:13:59 GMT
Thanks Jonah. That's helpful, insofar as your answer is, for me, effectively, "no". I have looked several times, but am always defeated by the unintuitive AC UI, and give up in frustration, assuming that the problem lies with me not wrestling with the site with sufficient commitment.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Apr 8, 2017 19:42:07 GMT
Is there any way to find out what proportion of one's GBBA or GEIA investment is locked up in this way? Is there any way to find out which loans within one's GBBA / GEIA investment are distressed? Somewhat related to the above question, is there still supposed to be a limit of 20% on the amount of any given loan held within an individual GEIA/GBBA? I ask because I have a small amount in both of those accounts, and earlier today I added some funds to both. The amount added was 43% of the previous total amount in those accounts, or 30% of the new total amount in those accounts. The GBBA did as I expected, spreading the new investment reasonably equally among three loans. My GEIA, however, did something I wasn't expecting. Within five minutes of the money being added, it all was put into a single loan, though in two separate transactions showing the same time. This means at least 30% of my GEIA is in a single loan, and I didn't think that was allowed. chris: Is this the result of a policy change that I wasn't aware of? Or is it a system error that I need to ask AC Customer Service to rectify?
|
|
|
Post by chris on Apr 9, 2017 5:48:37 GMT
Is there any way to find out what proportion of one's GBBA or GEIA investment is locked up in this way? Is there any way to find out which loans within one's GBBA / GEIA investment are distressed? Somewhat related to the above question, is there still supposed to be a limit of 20% on the amount of any given loan held within an individual GEIA/GBBA? I ask because I have a small amount in both of those accounts, and earlier today I added some funds to both. The amount added was 43% of the previous total amount in those accounts, or 30% of the new total amount in those accounts. The GBBA did as I expected, spreading the new investment reasonably equally among three loans. My GEIA, however, did something I wasn't expecting. Within five minutes of the money being added, it all was put into a single loan, though in two separate transactions showing the same time. This means at least 30% of my GEIA is in a single loan, and I didn't think that was allowed. chris : Is this the result of a policy change that I wasn't aware of? Or is it a system error that I need to ask AC Customer Service to rectify? Sounds like something that needs investigating.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on Apr 10, 2017 3:17:43 GMT
Somewhat related to the above question, is there still supposed to be a limit of 20% on the amount of any given loan held within an individual GEIA/GBBA? I ask because I have a small amount in both of those accounts, and earlier today I added some funds to both. The amount added was 43% of the previous total amount in those accounts, or 30% of the new total amount in those accounts. The GBBA did as I expected, spreading the new investment reasonably equally among three loans. My GEIA, however, did something I wasn't expecting. Within five minutes of the money being added, it all was put into a single loan, though in two separate transactions showing the same time. This means at least 30% of my GEIA is in a single loan, and I didn't think that was allowed. chris : Is this the result of a policy change that I wasn't aware of? Or is it a system error that I need to ask AC Customer Service to rectify? Sounds like something that needs investigating. chris: Thanks for your input. I've sent an email to AC.
|
|
mikes1531
Member of DD Central
Posts: 6,453
Likes: 2,320
|
Post by mikes1531 on May 12, 2017 0:55:23 GMT
Sounds like something that needs investigating. chris : Thanks for your input. I've sent an email to AC. In case people are wondering what happened to this issue, I'm afraid the answer is that the enquiry is still open. Every week or so since I pointed the problem out to AC I've received an email saying that they're still investigating. The most recent one said "We are currently reviewing your query with our I.T Department." chris: Inasmuch as over a month has passed since I raised the issue with Customer Service, can you determine whether the IT review is being pursued actively, or whether it might have been sidelined somehow by other pressing issues?
|
|
|
Post by chris on May 12, 2017 10:26:08 GMT
chris : Thanks for your input. I've sent an email to AC. In case people are wondering what happened to this issue, I'm afraid the answer is that the enquiry is still open. Every week or so since I pointed the problem out to AC I've received an email saying that they're still investigating. The most recent one said "We are currently reviewing your query with our I.T Department." chris : Inasmuch as over a month has passed since I raised the issue with Customer Service, can you determine whether the IT review is being pursued actively, or whether it might have been sidelined somehow by other pressing issues? A solution is being worked on.
|
|
r00lish67
Member of DD Central
Posts: 2,692
Likes: 4,048
|
Post by r00lish67 on Jun 23, 2017 14:05:28 GMT
Is there any way to find out what proportion of one's GBBA or GEIA investment is locked up in this way? Is there any way to find out which loans within one's GBBA / GEIA investment are distressed? <Answer> Thanks Jonah. That's helpful, insofar as your answer is, for me, effectively, "no". I have looked several times, but am always defeated by the unintuitive AC UI, and give up in frustration, assuming that the problem lies with me not wrestling with the site with sufficient commitment. I made a small investment in GBBA about a year ago and haven't paid a great deal of attention to it I admit as the totals keep going in the right direction. After wanting to probe some more, I was surprised to find the same thing that markdirac did. No way to see what loans I'm invested in beyond trawling through excel, which struck me as very odd. I'd have thought my loans should be made visible by going to 'Loan book' and 'Your loans', but apparently not. If this operated like Ratesetter, then I really wouldn't care, but if we have to be kept on the hook for loans that become troubled for potentially years, surely I should be able to see that detail a bit more easily than at present? Edit: After spending another 60 seconds in excel with my transaction summary, I can confirm I clearly fall into the 'life is too short' category when trying to work out what I'm holding
|
|
|
Post by chris on Jun 23, 2017 19:58:28 GMT
There's an update coming that will show your holdings in real time. All coded, holiday season got in the way of the release.
|
|
dermot
Member of DD Central
Posts: 863
Likes: 517
|
Post by dermot on Jun 23, 2017 22:28:29 GMT
There's an update coming that will show your holdings in real time. All coded, holiday season got in the way of the release. Will this be supporting PSIA as well as GBBA and GEIA?
|
|