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Post by stevefindlay on Mar 10, 2017 7:11:52 GMT
7:06am - Just to let you know we are aware of a bug which is double counting fees off of clients headline balance figures. We are working on this and should have it resolved today.
If you have any questions or concerns, please ask: invest@bondmason.com
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Greenwood2
Member of DD Central
Posts: 4,384
Likes: 2,784
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Post by Greenwood2 on Mar 12, 2017 7:51:43 GMT
Did this get fixed? I don't think there has been any change on my account. Or did it not affect everyone?
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Post by bobthebuilder on Mar 12, 2017 17:11:27 GMT
Did this get fixed? I don't think there has been any change on my account. Or did it not affect everyone? Yes, it was definitely fixed. I spotted the bug shortly after it occurred and was intending to raise the issue with BM by e-mail later in the day when I had more time. Before I had a chance to do so, Steve posted in this thread that he was aware of the problem and I can confirm that, from my point of view at least, all the figures on the summary screen are now as I would expect them to be.
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Post by stevefindlay on Mar 12, 2017 19:39:42 GMT
Yes - sorry for not updating this post. The bug was fixed in a couple of hours.
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