gwenynwyr
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Post by gwenynwyr on Mar 24, 2017 17:18:09 GMT
I see PBL145 in the Available Loans list with £31,169 available Thanks leopardcat also. I guess neither of you is currently selling PBL145. My sale is now 28.37% sold with 0 sale queue and still not visible under Available Loans. I'm still curious to know if loans put on sale are removed from the sellers available loans list, possibly to prevent you purchasing your own loan? UPDATE My loanpart is now 100% sold and the money is in my account. I still can't see PBL145 under Available Loans - is there anything still available?
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nick
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Post by nick on Mar 24, 2017 17:20:56 GMT
Thanks leopardcat also. I guess neither of you is currently selling PBL145. My sale is now 28.37% sold with 0 sale queue and still not visible under Available Loans. I'm still curious to know if loans put on sale are removed from the sellers available loans list, possibly to prevent you purchasing your own loan? UPDATE My loanpart is now 100% sold and the money is in my account. I still can't see PBL145 under Available Loans - is there anything still available? Not that I can see....
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treeman
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Post by treeman on Mar 24, 2017 18:11:22 GMT
UPDATE My loanpart is now 100% sold and the money is in my account. I still can't see PBL145 under Available Loans - is there anything still available? Not that I can see.... 18:10 - £33,106 showing as available (can't tell if there's any hidden queue issues as I'm not holding any ......)
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david42
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Post by david42 on Mar 24, 2017 22:02:36 GMT
George has been too busy replying to me. He insists that PBL145 is showing in the Available Loans list, but it does not appear on my computer. Is it possible that the item is hidden from the seller? Can anyone else see/not see PBL145? Are you using Jonah's Orisk's filtering add-on by any chance? Remember that hides selected loans by design.
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ablender
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Post by ablender on Mar 25, 2017 4:15:14 GMT
Thanks leopardcat also. I guess neither of you is currently selling PBL145. My sale is now 28.37% sold with 0 sale queue and still not visible under Available Loans. I'm still curious to know if loans put on sale are removed from the sellers available loans list, possibly to prevent you purchasing your own loan? UPDATE My loanpart is now 100% sold and the money is in my account. I still can't see PBL145 under Available Loans - is there anything still available? Are you using any filters?
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jonah
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Post by jonah on Mar 25, 2017 8:18:32 GMT
George has been too busy replying to me. He insists that PBL145 is showing in the Available Loans list, but it does not appear on my computer. Is it possible that the item is hidden from the seller? Can anyone else see/not see PBL145? Are you using Jonah's filtering add-on by any chance? Remember that hides selected loans by design. I think you mean 0risk not me 
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gwenynwyr
Member of DD Central
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Post by gwenynwyr on Mar 25, 2017 11:22:33 GMT
Are you using Jonah's filtering add-on by any chance? Remember that hides selected loans by design. I think you mean 0risk not me Yes I am using the addon but without adding any filters. Disabling Greasemonkey does indeed bring back PBL145 into the list. It appears that the script has some built in filtering that I was not aware of. Back to the drawing board - thanks for everyone's help
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elliotn
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Post by elliotn on Mar 25, 2017 11:26:35 GMT
I think you mean 0risk not me Yes I am using the addon but without adding any filters. Disabling Greasemonkey does indeed bring back PBL145 into the list. It appears that the script has some built in filtering that I was not aware of. Back to the drawing board - thanks for everyone's help I don't use it but I believe he sets some default parameters as an example in the code, say 100 days, 12% etc so you would need to switch the cheeky monkey off
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jomantha
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Post by jomantha on Mar 29, 2017 7:46:27 GMT
I've had money stuck like this since midnight. 9 hours is too long.
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awk
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Post by awk on Apr 5, 2017 7:39:20 GMT
Come on Lendy Paul64 you need to fix this ! I needed to withdraw some money this morning, so put some DFL003 up for sale. Without thinking, I just listed it in one big lump; it appeared; it disappeared; but nothing in my "available funds" Looking at my selling loan parts, it was stuck - doing the maths, it looked like it's the same £24 and some pennies "black hole" that was there back in January/February - Has this really been unfixed all that time? My money came through a bit later as more was listed; and sold; and presumably I passed the black hole to someone else. I understand that it may be difficult to resolve the root cause of the issue deep in the code, but surely there must be a quick manual fix to re-zero it. There must be some sort of reconciliation process. IF it's been there for 8/10 weeks, just think how many times the black hole has been passed and the cumulative angst and reputational damage it has caused. |
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Post by Paul64 on Apr 5, 2017 8:25:14 GMT
Hi, can you please send this via Contact Us (https://lendy.co.uk/contact) so Support can pick it up, or DM me with your details and I'll pass on to the Support team direct.
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awk
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Post by awk on Apr 5, 2017 9:12:33 GMT
Hi, can you please send this via Contact Us (https://lendy.co.uk/contact) so Support can pick it up, or DM me with your details and I'll pass on to the Support team direct. Hi Paul64 , Forgive me, but this issue (it affects more than just this loan) has been raised with Lendy (formally Saving Stream) Support MANY MANY times by different investors. The standard response received a few days later is that they have "fixed it". However, (we believe that) all that has actually happened is that the next loan part which sells, releases the first investor, but creates the same issue for the next one, etc, etc. I had the DSL003 £24.xx black-hole issue for about 10 minutes this morning before someone else kindly put some more up for sale and it sold and released my sale. The issue is only apparent when someone buys all of the loan available, so it doesn't show on the SM, but the investor doesn't get the funds showing in their either. Obviously, it isn't a life and death issue, but for a Financial services company in which some of us have a lot of our savings invested, it doesn't look very professional. So, rather than raising the issue (which technically, I no longer have) with Lendy Support and getting the same response, please could I ask if you could investigate and get back to us? I'm sure that others will be equally interested in your findings
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treeman
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Post by treeman on Apr 5, 2017 9:44:08 GMT
Hi, can you please send this via Contact Us (https://lendy.co.uk/contact) so Support can pick it up, or DM me with your details and I'll pass on to the Support team direct. My outstanding support ticket relates to this: > Your request (18202) has been received and is being reviewed by our support staff.Previously, few months ago, about the same £24.69 ......... I was told it was fixed .............. emails deleted unfortunately. I have managed to shift all of my DFL003 now, so no longer 'my' problem. It's happened with other loans too, going back well into last year - PBL054 seems to be stuck in my memory. Thinking out loud - does it it anyway relate to the PBL025 to DFL003 rollover? <EDIT> crossed with the above
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vmail
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Post by vmail on Apr 5, 2017 9:56:51 GMT
Wow, is this still going on? I reported this issue with PBL033 for investigation in July 2016 after is was stuck since February 2016. (I was not able to reinvest during this time).
Tim's email from on July 2016
So they only fix the issue of the individuals who notice that there is a problem. The question is how many investors are not aware of the issue?
It was only 35p loss off interest if reinvested on the £6.80 investment over 155 days. But for other people the loss could be greater.
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