shimself
Member of DD Central
Posts: 2,563
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Post by shimself on Jun 20, 2017 9:01:41 GMT
Having received some guff from the new head of smarm (sorry Marketing and Communications) I thought I'd have another go about the disgrace of PBL020 thus
"PBL020, the Garden Centre. What caused me to pull away from SS was the moment I found that SS had an undisclosed equity investment in the borrower.
What comfort can you give me that no such (occurence) will be repeated"
He replied on 24 April, asking if I would like this treated as a complaint in which case he would pass on to the Compliance Director. I replied yes obviously
Since then silence
On 6 June I sent a chivvy asking for a copy of the complaints procedure. . Still silence
On 16 June another chivvy -same silence
Where next do you think? FSA? In the meanwhile - a poll - can we trust them?
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Post by Paul64 on Jun 20, 2017 9:24:15 GMT
Hi, please drop me a line via support@lendy.co.uk and if you are who I think you are I did provide a response. Yes, Shane has just joined us and I will pick up the query with him once I get your message. Please note, any interest Lendy may have had in any of its loans are in the public domain. Paul
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Post by Butch Cassidy on Jun 20, 2017 9:38:18 GMT
Having been with SS now L since the boaty days this appears to be a classic case of small start up, couple of guys & an office, stumble across great business model & then popularity explodes & then outstrips their ability to keep up - especially with things like recruitment, compliance, FCA requirements etc. Personally I think a period of consolidation is required, squaring off the defaulted loanbook, building & future proofing their infrastructure & personnel but I do I still trust them? Yes
Why - I haven't lost anything yet, my defaulting loans look pretty solid, I wasn't in 020 but understood it fully repaid (capital + interest) whilst things may have gone on behind the scenes that unnerved some (I don't know) the outcome is by far the most important thing in my book. Have they dropped the ball on a few occasions - yes & looked a bit unprofessional - yes are they now trying to improve things - yes. Ultimately P2P involves risk, both from the loans themselves & also the ability of the platform to cope with the dynamic & competitive forces that buffet them. Are Lendy perfect? - far from it; but are they the worst platform? - nowhere near - take a look at Bondora, LC even Rebs forum threads.
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skippyonspeed
Some people think I'm a little bit crazy, but I know my mind's not hazy
Posts: 787
Likes: 424
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Post by skippyonspeed on Jun 20, 2017 9:46:30 GMT
Hi, please drop me a line via support@lendy.co.uk and if you are who I think you are I did provide a response. Yes, Shane has just joined us and I will pick up the query with him once I get your message. Please note, any interest Lendy may have had in any of its loans are in the public domain. Paul Reading between the lines, you might just have well said "We don't want to volunteer such information, the onus is on lenders to find out for themselves"
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GeorgeT
Member of DD Central
Posts: 1,322
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Post by GeorgeT on Jun 20, 2017 10:03:57 GMT
Another LY bashing thread that may drive investors away, create doubts and nark off the platform staff. No good ever comes from negativity. I assume the LY bashers do not invest on the Platform in which case I don't understand why they take such an interest in the forum.
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shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
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Post by shimself on Jun 20, 2017 10:18:30 GMT
Hi, please drop me a line via support@lendy.co.uk and if you are who I think you are I did provide a response. Yes, Shane has just joined us and I will pick up the query with him once I get your message. Please note, any interest Lendy may have had in any of its loans are in the public domain. Paul Like I said I emailed on 6th and 16th to support@ No reply. The interest Lendy had in PBL020 was DEFINITELY NOT disclosed to lenders
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Post by GSV3MIaC on Jun 20, 2017 11:22:15 GMT
/mod hat off
It was 'in the public domain' because that's where a forum member unearthed it from (company shareholding records) .. it was not 'pro-actively disclosed to would-be lenders' (although back then we were lending to SS, not to the final borrower), which is what I think folks would like to have happened.
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hazellend
Member of DD Central
Posts: 2,363
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Post by hazellend on Jun 20, 2017 11:40:03 GMT
My gut feeling is they come across as much less trustworthy than MT, COL and ABL.
This may just be a communication issue.
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r1200gs
Member of DD Central
Posts: 1,336
Likes: 1,883
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Post by r1200gs on Jun 20, 2017 11:50:17 GMT
Another LY bashing thread that may drive investors away, create doubts and nark off the platform staff. No good ever comes from negativity. I assume the LY bashers do not invest on the Platform in which case I don't understand why they take such an interest in the forum. It is possible to criticize and still invest. A bit like people who moan about the country but never leave. People are also entitled to say why they don't invest and take an interest in what goes on with platforms they don't invest in. Occasionally criticism does yield positive results as the criticized take the criticism on board. A bit like my local pub that I generally enjoy very much but does tend to not look after the beer as they should. Listening to my criticism would actually be good for their business, or they can tell me to take a hike and wonder why the place is so quiet. I really do NOT think people should shut up in case Lendy or some lenders don't like it. Edit: Yes, I think Lendy can be trusted, even if they need to improve in some aspects. Still waiting for a response to my support ticket from nearly a month ago.
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ben
Posts: 2,020
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Post by ben on Jun 20, 2017 11:52:36 GMT
Having been with SS now L since the boaty days this appears to be a classic case of small start up, couple of guys & an office, stumble across great business model & then popularity explodes & then outstrips their ability to keep up - especially with things like recruitment, compliance, FCA requirements etc. Personally I think a period of consolidation is required, squaring off the defaulted loanbook, building & future proofing their infrastructure & personnel but I do I still trust them? Yes
Doubt it can be summed up much better then that.
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shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
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Post by shimself on Jun 20, 2017 12:34:55 GMT
Another LY bashing thread that may drive investors away, create doubts and nark off the platform staff. No good ever comes from negativity. I assume the LY bashers do not invest on the Platform in which case I don't understand why they take such an interest in the forum. I wrote to them three times in two months and didn't get a reply; the last time I wrote 5 days ago I said I would broadcast my disatisfaction unless they replied. They didn't. When I wrote in the first place I was hoping for a gigantic nostra culpa and an explanation as to why it would never happen again, with which I might have managed to persuade myself to invest once more. Instead I got ostriches. And now today we get the party line, it was in the public domain (why should we have told you) which to me indicates that they still seem to think deceiving lenders is ok. And absolutely shows that it would be foolish to trust them.
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shimself
Member of DD Central
Posts: 2,563
Likes: 1,171
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Post by shimself on Jun 20, 2017 13:50:28 GMT
Hi, please drop me a line via support@lendy.co.uk and if you are who I think you are I did provide a response. Yes, Shane has just joined us and I will pick up the query with him once I get your message. Please note, any interest Lendy may have had in any of its loans are in the public domain. Paul For all our sakes - what interest does Lendy have in what loans?
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 11,330
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Post by ilmoro on Jun 20, 2017 14:04:09 GMT
Talking of things in the public domain Saving Stream Security Holdings has accounts more than a month overdue, is registered at CH at the wrong address and probably should have changed its name. This means that there is an error in the terms and conditions which refer to Lendy Security Holdings registered at Brakesmere House (same company no), a company which publically doesnt exist Paul64 perhaps you might to get your legal and financial ducks in order? Edit: Should also be noted that despite the new terms being several months old, charges are still being merrily registered in the name of SSSH rather than LSH. All a bit of a muddle it seems.
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ozboy
Member of DD Central
Mine's a Large One! (Snigger, snigger .......)
Posts: 3,168
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Post by ozboy on Jun 20, 2017 14:20:15 GMT
Another LY bashing thread that may drive investors away, create doubts and nark off the platform staff. No good ever comes from negativity. I assume the LY bashers do not invest on the Platform in which case I don't understand why they take such an interest in the forum. I wrote to them three times in two months and didn't get a reply; the last time I wrote 5 days ago I said I would broadcast my disatisfaction unless they replied. They didn't. When I wrote in the first place I was hoping for a gigantic nostra culpa and an explanation as to why it would never happen again, with which I might have managed to persuade myself to invest once more. Instead I got ostriches. And now today we get the party line, it was in the public domain (why should we have told you) which to me indicates that they still seem to think deceiving lenders is ok. And absolutely shows that it would be foolish to trust them. Ha ha, of course it is!
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merlin
Minor shareholder in Assetz and many other companies.
Posts: 902
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Post by merlin on Jun 20, 2017 15:16:14 GMT
With the current vote showing over 80% of Lenders not fully trusting of Lendy, this is a parlous state for any company in the finance business to be in. I doubt that the FSA will take much notice of this but if they did I would be expecting some very awkward questions being fired at the Lendy directors. As for Paul I would be seriously worried about my future prospects as I can hardly see a worse situation as far as customer relations are concerned. <<Moderated: deleted: reads as a personal attack whether intended to be so or not. BB>> merlin : have moderated this post as indicated Merlin reply to BB. I had not intended to make my comment a personal attack on Paul. << Moderated: deleted: reads as a personal attack whether intended to be so or not; given the above comment by BB I'm not sure why you are re-phrasing and repeating it star dust>>
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