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Post by Financial Thing on Sept 7, 2015 13:12:36 GMT
Has anyone else had problems recently with emails to ReBS customer service being ignored? I emailed them on 16th June to request cancellation of my bids on the F***w**** UK loan (the auction that refuses to die, now pointlessly extended yet again for another 10 days) and received the usual Support Ticket confirmation number, but then nothing. A further prod via the Support Ticket on the 18th was similarly ignored and my funds are still tied up in live bids this morning. I've just phoned them (the chap who answered couldn't help me but is going to get Nick to call me back) so hopefully it will be sorted out soon, but I wondered if there is a system problem with emails getting "lost". All my previous email exchanges with ReBS have been handled very promptly so this seems atypical. Update: Nick called back within 10 minutes and is cancelling the bids now. "Human error" apparently in missing the original Support Ticket, although why my follow-up message didn't work either, I don't know. yes, same here. I've never had luck getting them to respond to a support request.
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Post by Financial Thing on Sept 6, 2015 19:42:33 GMT
I suggest we all attend the meeting in September and voice our concerns. Maybe FC will discard this ridiculous change idea. I couldn't believe it when I saw this change announcement. If it 'ain't broke, don't fix it. Then they go and try to fix it. SMH. The model at least. The website, that's another story. But it is broke!!! The number of loans available is limited and large loans (> £200k) are hard to get away because they end at high rates. FC really do not want to mess about with £6000 tax bills, they want the £500k loans to build income and reach profitability. I dont like it, especially as I am currently running at 12.7% return, but I cannot get more than pennies invested if there are no new loans available (while maintaining diversity). I do think the rates are too low, but the 75 -ve votes (including mine) are hardly going to tip the balance. Imagine 200 or 300 loans a week at auction, the system could not cope, and even a wholly new IT structure might struggle. And good look pulling out and going elsewhere, the 12% offers are all constrained by excess demand. I don't understand what you mean by "hard to get away"? What don't you like? Would you rather get 7% instead of 12.7%? The inflow of new loans is much greater than all the other b2b sites I use (REBS, Thincats, Lending Crowd) I think you misunderstood my post. I'm saying that changing the system to the new proposed way will break FC. I like the way it is now, except for the website which sucks. I think a room full of the forum users voicing their opinions as investors could make a difference. If we don't speak up, why complain.
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Post by Financial Thing on Sept 6, 2015 11:46:18 GMT
I suggest we all attend the meeting in September and voice our concerns. Maybe FC will discard this ridiculous change idea.
I couldn't believe it when I saw this change announcement.
If it 'ain't broke, don't fix it. Then they go and try to fix it. SMH. The model at least. The website, that's another story.
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Post by Financial Thing on Sept 5, 2015 2:03:53 GMT
My dashboard appears to be incorrect also. As per usual, no response from the REBS support.
I've had enough and will be moving on as far as reinvesting in the future.
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Post by Financial Thing on Aug 25, 2015 22:13:37 GMT
martins When you guys move to the UK, can you leave all those Mogo loans I bought that are defaulting in Latvia
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Post by Financial Thing on Aug 22, 2015 0:27:13 GMT
pepperpot Thanks pots full of pepper. Makes perfect sense.
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Post by Financial Thing on Aug 21, 2015 22:56:49 GMT
So today I receive an interest payment of £0.16 and FC takes their fee of £0.02 which is 12.5%
I also received an interest payment of £0.26 and FC takes their fee of £0.04 which is 15.38%
And I also received an interest payment of £0.14 and FC takes their fee of £0.01 which is 7%
I thought FC charged 1% annually. So why the difference in fee rates?
Anyone?
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Post by Financial Thing on Aug 20, 2015 23:21:08 GMT
Been using Mintos for a few months now. Two thumbs up as long as things keep going well in Latvia. I would put this in the high risk category though as interest rates are high (seems standard for Euro loans) and currency risk is at play here.
SM is quie liquid and love the buy back on the Mogo loans but how stable is Mogo? who knows.
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Post by Financial Thing on Aug 20, 2015 23:14:47 GMT
Liz Option 4. Give the money to me and let me trade options. You may or may not make money, same as P2P
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Post by Financial Thing on Aug 20, 2015 22:26:33 GMT
ilmoro Amazingly good insight considering you have a pig on your head. Ever considered some sunglasses?
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Post by Financial Thing on Aug 20, 2015 21:41:06 GMT
ilmoro isn't FS the only site that doesn't pay monthly interest payments? Nothing like the rest of the sites you listed which all pay monthly interest payments. I wonder why FS doesn't?
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Post by Financial Thing on Aug 20, 2015 12:12:31 GMT
Since payments are made at the end of the loan rather than in monthly capital and interest payments, in my mind, this increases risks since it could be an all or nothing situation should a default or platform failure occur.
What say you?
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Post by Financial Thing on Aug 20, 2015 11:47:13 GMT
Well done savingstream for paying attention to the customer and forum feedback.
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Post by Financial Thing on Aug 19, 2015 13:08:50 GMT
Please note that to finish restructuring we have moved everything that is investor related, i.e. platform, to www.mintos.com. mintos.lv will be used for the sole of purpose of originating mortgage loans in Latvia. Loan origination is done by a separate legal entity from the one that is running a platform, although run by the same people. This is the same poster that predicted the imminent downfall of SS without providing any evidence, so I take his comments with more than a pinch of salt. Oh Liz ... This is same guy who also predicted that the stock market would crash in 1929, Grimsby Town FC winning the FA Cup in 1994 and Jimmy Savile being a sex predator. Oh, and I meant to write, imminent "server" downfall on SS. Like Ms. Horlick, I'm just so misunderstood.
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Post by Financial Thing on Aug 18, 2015 21:21:42 GMT
a good scare like this mintos.lv/en/ might entice people to cool their jets with all this frantic race-investing.
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