n
Member of DD Central
Yet another Nick
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Post by n on Dec 15, 2017 11:36:13 GMT
Something must have gone wrong with this morning's renewal. There is a transaction re-purchasing my investment but nothing crediting the old capital so my balance has gone negative.
I guess maybe it is just me as nobody else has posted.
I did a Contact Us from the website but no response yet.
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Post by Collateral Rep on Dec 15, 2017 11:40:42 GMT
Hi n, We are looking into this. Many thanks, Gordon
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hantsowl
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Post by hantsowl on Dec 15, 2017 11:45:20 GMT
Something must have gone wrong with this morning's renewal. There is a transaction re-purchasing my investment but nothing crediting the old capital so my balance has gone negative. I guess maybe it is just me as nobody else has posted. I did a Contact Us from the website but no response yet. Not just you. I was reporting this in a different thread at the same time as you.
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tomp
Member of DD Central
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Post by tomp on Dec 15, 2017 11:46:39 GMT
I have checked my transactions and everything looks OK
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liso
Member of DD Central
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Post by liso on Dec 15, 2017 11:49:06 GMT
Problem with mine too. Interest has been paid but the capital has vanished.
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Post by dan1 on Dec 15, 2017 11:53:00 GMT
My account is ok but I only had one part to renew. I wonder if the problems are related to the "RENEWED" status of BB00533, all other non-property loans are "PRE FUND". I remember seeing some of the car loans on the SM last night and the status seemed to swap between renewed and pre fund, a bit odd.
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Post by Collateral Rep on Dec 15, 2017 12:13:29 GMT
Hi,
Should be correct now.
Many thanks,
Gordon
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n
Member of DD Central
Yet another Nick
Posts: 879
Likes: 461
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Post by n on Dec 15, 2017 12:33:46 GMT
Hi, Should be correct now. Many thanks, Gordon Perfect. Thank you.
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msenanna
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Post by msenanna on Dec 15, 2017 19:32:42 GMT
Hi, Should be correct now. Many thanks, Gordon Thanks Gordon!
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