michaelc
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Post by michaelc on Feb 19, 2018 19:35:26 GMT
Just wondering if anyone else has now or in the past experienced transactions they didn't make showing up in the "Account Information" log?
I've contacted customer services but while I wait for a reply I'd be interested to see if I'm the only one or what other explanation there might be?
These two appeared which are dated today and at the same time. I don't even think this loan was on sale today? All a bit odd and slightly unsettling.
Investment into loan 3284189967 19/02/2018 14:22 -£300.00 £0.00
Investment into loan 3284189967 19/02/2018 14:22 -£300.00 £0.00
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rogerthat
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Post by rogerthat on Feb 19, 2018 19:38:40 GMT
That's the Poole development...went live today
I got an email at 14.22
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michaelc
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Post by michaelc on Feb 19, 2018 19:49:54 GMT
Thanks for the reply RT, but the loan description says it went live on Feb 8? I got other emails from FS today but not this one. The problem I have is if I did invest in this loan I didn't do it today !
Is it possible I stumped up on on the 6th or 7th but it only took the cash today? Or at least it showed the transaction as having happened today?
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rogerthat
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Post by rogerthat on Feb 19, 2018 19:54:44 GMT
Thanks for the reply RT, but the loan description says it went live on Feb 8? I got other emails from FS today but not this one. The problem I have is if I did invest in this loan I didn't do it today ! Is it possible I stumped up on on the 6th or 7th but it only took the cash today? Or at least it showed the transaction as having happened today? Well I wouldn't bet my house on it..but the Poole loan went live today (as it happens ive been checking it regularly cos ive got quite a few squid in it) and definitely not Feb 8th
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stub8535
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personal opinions only. Not qualified to advise on investment products.
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Post by stub8535 on Feb 19, 2018 20:02:23 GMT
Could it be that you committed funding on the first date and it was only drawn down today by the borrower?
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ilmoro
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'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Feb 19, 2018 20:13:13 GMT
Transactions relating to loan funding only show in the transation statement when the loan drawsdown so if you invested when the loan first launched and it took 2 weeks to fill and then a week until it was activated then the entry will be on the date it was activated not the date of investment.
Ive got loads of entries like that.
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rogerthat
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Post by rogerthat on Feb 19, 2018 20:13:34 GMT
Poole went up on the platform 11am 8th Feb...and was a renewal of 3171***183 so 11 days to go live
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Post by dan1 on Feb 19, 2018 20:49:41 GMT
I was once credit with a deposit that I didn't make  It was corrected the following day  Luckily I hadn't withdrawn/loaned it. |
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michaelc
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Post by michaelc on Feb 20, 2018 13:47:50 GMT
I was once credit with a deposit that I didn't make It was corrected the following day Luckily I hadn't withdrawn/loaned it. Maybe by the same guy that thinks the borrower is buying soppets ?
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michaelc
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Post by michaelc on Feb 21, 2018 16:27:59 GMT
Just in case anyone else reads this, to confirm Ilmoro was right (thanks again). There was nothing odd or unusual - all working as it should ! The main reason I posted was to get an answer quicker than waiting for the next working day (which I did) since I was slightly uneasy at the time.
Thanks all!
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It was corrected the following day 
Luckily I hadn't withdrawn/loaned it.