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Post by Ace on Apr 10, 2018 14:41:06 GMT
Hi I'm new to Mintos. Can anyone point me at the T's and C's for Mogo's cashback deals. I've got a few loans from them but can't see any mention of cashback. Would like to know how it works, such as when it will be paid.
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Post by nesako on Apr 10, 2018 14:50:43 GMT
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Post by Ace on Apr 10, 2018 15:29:59 GMT
Thanks for the link. Unfortunately I was unaware that I needed to opt in to the campaign before investing, so I won't be getting the cashback . For others who are tempted you need to sign up here first.
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spyrogyra
Member of DD Central
Posts: 386
Likes: 148
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Post by spyrogyra on Apr 10, 2018 21:13:01 GMT
I receive my cashback every Mon or Tue.
You can try your luck through the online chat. Explain you didn't realize you needed to sign up and you have made investments on the understanding you will receive cash back. Say you are not very happy you won't receive any of it just because of this formality. If that doesn't help, mention something about sharing your disappointment online. You have a good chance to receive it, after all, their customer service is great and they tend to listen, consider and make small gestures.
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