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Post by patright on Aug 1, 2018 7:50:35 GMT
Hi,
I have taken a look at Grupeer's future identification form and I find it very invasive as to the type of informations that need to be provided..
I hope an exit can be made should people not want to go forward with that
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Post by captainconfident on Aug 1, 2018 9:34:42 GMT
What exactly do they want to see? Copy of passport is a perfectly reason able request. Anything else?
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Post by patright on Aug 1, 2018 9:37:41 GMT
What exactly do they want to see? Copy of passport is a perfectly reason able request. Anything else? well you probably have not received the email then.. it goes from tax information, statement, what's your income and so on
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Post by patright on Aug 1, 2018 9:55:26 GMT
what I found most disturbing is..you sign up, you're approved, your money gets invested and then, you receive this email saying oh we will do some more verification (and it's not just me , the email says it will be all investors by the way just to be clear)
all of that without a secondary market to exit..
nah, that's not right sorry
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Post by christos on Aug 9, 2018 19:31:09 GMT
What exactly do they want to see? Copy of passport is a perfectly reason able request. Anything else? well you probably have not received the email then.. it goes from tax information, statement, what's your income and so on Well, I'll be damned, I got their email and checked what they are asking for and it seemed reasonable but I didn't notice the asterisk (meaning mandatory) on the last part of fields to fill in (or wasn't it there when I first checked?)
Please specify information about your income source (EUR)*
Salary
Royalties
Reward
Rent
Assets sale
Gift, legacy
Other source
Yeah, I don't want to share that. Another platform to exit it seems.
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Post by patright on Aug 10, 2018 6:37:38 GMT
yeah I mean Legacy and Gift for exemple is a huge issue for me (other too but this one specially)
I mean if my relative want to leave me money, there is no way I will share it with a foreign platform or government
it's like Big Brother really except worse
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kulerucket
Member of DD Central
Posts: 336 
Likes: 93
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Post by kulerucket on Aug 10, 2018 14:50:09 GMT
No proof of earnings seems to be requested. Couldn't you just enter 0 for everything?
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Post by patright on Aug 10, 2018 18:49:03 GMT
No proof of earnings seems to be requested. Couldn't you just enter 0 for everything? I don't know what you can or cannot do but just the fact of it being required is a problem for me, of course anyone is free to think otherwise 
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Post by gmaxkenny on Aug 10, 2018 22:26:29 GMT
At the moment they are not asking for proof but the fact that they have put these questions on the form indicates they will ask in the future as well as making giving your tax cert mandatory otherwise why bother putting them there.
I intend to fill in a arbitrary amount for salary and 0 for the rest just so I can continue to reinvest for the time being while I look for other investment opportunities. I will not add any new funds.
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Post by gmaxkenny on Jun 9, 2019 13:51:22 GMT
I got an email from Grupeer saying my ID had expired and to update it. Fair enough but when tried to submit my updated ID I could not until I gave tax details and income sources as well. We were told before by Victoria that this would not happen but as I suspected it now has. But even worse If you do not supply this information not only can you no longer invest on the platform but you will be unable to WITHDRAW your funds. I have not seen this on any other platform and is a very worrying development. Being able to withdraw your funds if you are no longer happy with a platform or do not wish to give information is a right and NO platform has the right to deny us access to OUR money.
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Post by victoria on Jun 12, 2019 11:51:08 GMT
Dear gmaxkenny , Thank you for your feedback! We would like to clarify this situation. Grupeer platform has not forced anyone to provide detailed information about Tax details or income source except the one that was mentioned to be required previously: Information about Tax residence: - Country of tax residence - Address of tax residence All other information, mentioned in the section of Tax Residence is required individually, but in your case, we do not require it. Information about Income source: - The form of your income source. Here we require just “tick” the right form of your income source. We did not ask to provide the Tax Certificate nor to specify an exact number of your income source. Besides, we did not prevent your withdrawal options. The system was changing your status only for the period when changes are done. Everything works fine right now and you can invest or withdraw funds when you wish to. Please, if you need any additional assistance on this matter contact our support via support@grupeer.com Kind regards, Grupeer team |
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Post by gmaxkenny on Jun 13, 2019 17:54:20 GMT
Dear gmaxkenny , Thank you for your feedback! We would like to clarify this situation. Grupeer platform has not forced anyone to provide detailed information about Tax details or income source except the one that was mentioned to be required previously: Information about Tax residence: - Country of tax residence - Address of tax residence All other information, mentioned in the section of Tax Residence is required individually, but in your case, we do not require it. Information about Income source: - The form of your income source. Here we require just “tick” the right form of your income source. We did not ask to provide the Tax Certificate nor to specify an exact number of your income source. Besides, we did not prevent your withdrawal options. The system was changing your status only for the period when changes are done. Everything works fine right now and you can invest or withdraw funds when you wish to. Please, if you need any additional assistance on this matter contact our support via support@grupeer.com Kind regards, Grupeer team What you have said is untrue I was not allowed to withdraw funds until I answered the questions what is my tax address and source of income. So WHEN not if you start demanding tax numbers tax certs and PROOF of source of funds I will not be allowed to withdraw funds until these questions are answered. This is the way your system is set up and the phrase "the system was changing your status" actually means answer the questions or we withhold your funds. To say otherwise is at least misleading,I would call it something else.Request information by all means all platforms do, but if I do not wish to give it I have the right to withdraw my funds and invest elsewhere. No other platform has ever stopped me withdrawing except yours. As for contacting support I have already made my feelings very clear to them.
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Post by kl on Oct 17, 2019 16:21:54 GMT
...No other platform has ever stopped me withdrawing... That's not entirely correct. I had the same problem with Mintos 
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Post by gmaxkenny on Oct 17, 2019 16:56:37 GMT
...No other platform has ever stopped me withdrawing... That's not entirely correct. I had the same problem with Mintos What problem did you have trying to withdraw money from Mintos? So far they have been the platform that have asked the least amount of KYC questions of me.
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