Post by aju on Oct 20, 2018 11:05:26 GMT
I'm not sure if this is relevant anymore but I noticed today that the rate promise screen
secure2.zopa.com/rate_promise
is no longer available on the statements screen (you have to be logged into your account for the link to work).
This will only affect people who were lending just before classic started and during early days of classic.
One thing I cannot seem to find is how zopa treats a rate promise loan that is still running. At the time a rate promise run would actually check the loans during the period and if the average of their lending rates were under the rate promise then Zopa would automatically pay up the extra at the time.
I'm curious though as now they have pulled the info from the statements screen it is still available - i've printed mine now - but I thought ok lets see what I actually got relative to the promise. So the first one I checked was during the non SG era and whilst most have closed - some were classic - there is one pre-safeguarded loan that is in default.
I haven't finished analysing this yet but I suspect that this default may have a bearing on the overall rate the rate promise actually will achieve. I've just sent an email to Zopa to see what they say about the loss of this screen and when they engage I will query this item but I wondered if anyone else had an clues.
The "Rate Promise" FAQ does not seem help much.
help.zopa.com/customer/portal/articles/1431525-rate-promise
is no longer available on the statements screen (you have to be logged into your account for the link to work).
This will only affect people who were lending just before classic started and during early days of classic.
One thing I cannot seem to find is how zopa treats a rate promise loan that is still running. At the time a rate promise run would actually check the loans during the period and if the average of their lending rates were under the rate promise then Zopa would automatically pay up the extra at the time.
I'm curious though as now they have pulled the info from the statements screen it is still available - i've printed mine now - but I thought ok lets see what I actually got relative to the promise. So the first one I checked was during the non SG era and whilst most have closed - some were classic - there is one pre-safeguarded loan that is in default.
I haven't finished analysing this yet but I suspect that this default may have a bearing on the overall rate the rate promise actually will achieve. I've just sent an email to Zopa to see what they say about the loss of this screen and when they engage I will query this item but I wondered if anyone else had an clues.
The "Rate Promise" FAQ does not seem help much.
help.zopa.com/customer/portal/articles/1431525-rate-promise
