Repayments not Moved to Account

Same here.  Balances haven't changed overnight.  I couldn't load the spreadsheet from the website (money in/out) but I'm assuming that there must have been something from my >3500 loans.  Just tried to log in and the site is very unstable today.

I have emailed Zopa about this and taken the opportunity to mention many other issues - logoff problem, old and new dashboard versions constantly changing, doing system changes during prime time.
I will update when I get a response.
Thank you for confirmation that others are seeing this.

I spoke with Andrew Lawson, him of the defaults video -  a couple of weeks ago and also wrote lengthy emails on how they could improve their change process if they were bothered typically they took it on board but nothing seems to change. I'm getting fed up with the logout process that says its logged out but doesn't actually log out. They say my account is secure but who knows with the number of times they have said the logout was fixed and it keeps coming back. I wonder if they have a bit of an issue with their code change control processes!.

This morning they seemed to change systems from one login to another and even also whilst i was still logged in!. I think the auto logoff cookie didn't seem to work either as I left it up for about an hour whilst I was getting ready to come home and I seemed to be still logged in after that time period before I shut my laptop down.

I still have the process email where I suggested changes outstanding - the CS person said they were going to bring it up at their next forum/meeting etc they were having. That was a week or so ago but it does seem to be getting worse again. I did suggest to Andrew Lawson that despite his assurances that these are just minor issues that my confidence in whether the backend processes were suffering similar mishaps as well was getting worse and others may also be noticing this.

Well I think they are sort of as just days ago I had an SG loan go "Settled" at end of October, that I thought was actually a repaid default. The Statements file could not be correlated with the loanbook files as they had an issue with a failed SG loan that required them to make a manual change via statements data. The trouble is they used the loan_id (looked like gobbledegook to me) instead of the borrower ID in statements. Tried to argue with me that I should be able find this in the alltime loanbook. After I analysed it further and they had told me it was settled I was able to locate it in the alltime-loanbook as it was the only settled item. 

Apparently they had an issue with the SG loan not being moved to Closed and paid out they had to make it settled. I queried that one and they then came clean when I argued that not being able to correlate statements with loans may be an issue that the FCA may be interested in. 

If anyone is interested in this then any SG loans that look like they are cleared but not actually closed and are marked as "Settled" will have odd data in relevant statements data. If you have more than one it will be impossible to correlate to relevant loans - the numbers may make it easier.

I reckon the speed of the servers may be an issue. Perhaps its finally caught up for the day.

Just thought I would share the response I received from Zopa. More or less what we’d concluded.

“Firstly I'd like to apologise for the issues you have been experiencing and for the slight delay in my reply. I have looked into this issue for you and did see that your sweep into your ISA was missing for the 13th November. This was due to a delay in payments processing, but these delayed payments have now been credited to your account, and have been moved across to the ISA.

When you log into your account and check your statements, it will appear as the 14th, as this was the day the funds were credited, but these are the payments for the 13th.”

No, I didn’t expect or get any comment on the other issues.
Unfortunately, I’m not in a position to take up the cudgel on these issues just now - too busy making my feelings known over extended wait times for cataract surgery in NHS Scotland.