oldgrumpy
Member of DD Central
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Post by oldgrumpy on Sept 25, 2014 22:20:31 GMT
The cheek of it. I bid £40 at 12.6%. Forgot about the auction. It finished with the top successful bid at 10.5% so my bid was rejected - £24 pounds of it. How the hell can that happen? I don't make bids of £24!! Where are the other £16? What with all the other things apparently going awry I have totally lost confidence in FC's system. Not fit for purpose. Time to get out methinks.  The above figures show in "my bids" for the auction and "rejected bids" in my summary > my bids > more detail > rejected. |
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jimbo
Posts: 234
Likes: 42
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Post by jimbo on Sept 26, 2014 1:58:35 GMT
Are you sure you didn't just get your £16 chopped off by the Government funding chunk of cash coming in at the auction end?
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Post by davee39 on Sept 26, 2014 7:42:55 GMT
Not the Govt cash. Oddities happen all the time. I have had bids for £2 sitting during auctions and they often show Bids in £10 increments. I put it down to bad programming/slow servers.
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oldgrumpy
Member of DD Central
Posts: 5,087
Likes: 3,233
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Post by oldgrumpy on Sept 26, 2014 8:18:51 GMT
Are you sure you didn't just get your £16 chopped off by the Government funding chunk of cash coming in at the auction end? Can't be. Bids from 15% to most 10.5% were outbid, so my £40 was right in the middle from and early stage and should have been completely annihilated.
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Post by GSV3MIaC on Sept 26, 2014 8:30:07 GMT
It was, but before that it was 'on the edge' and cut back to £24 .. I assume the auction (* 90%) has an odd £4 at the end. FC seem to adjust the bid, and forget the original value, so when it finally dies they report there last known value. Another case of adjusting history, as done in the transaction reports, which may be related?
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oldgrumpy
Member of DD Central
Posts: 5,087
Likes: 3,233
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Post by oldgrumpy on Sept 26, 2014 8:36:00 GMT
Yes, but surely I should then have had a £16 bid and a £24 bid eliminated. I await FC's explanation.
Note: oldgrumpy has just realised that the auction is still running until later today, but he still wants to know where the missing £16 is from the initial 12% bid. I still have the entry: £24 rejected.
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Post by chris on Sept 26, 2014 8:43:05 GMT
Yes, but surely I should then have had a £16 bid and a £24 bid eliminated. I await FC's explanation. If memory serves that's not how it works. Think of the bid as not being a transfer of cash but a reservation of cash, much the same as a preauthorisation on a debit or credit card. When a bid straddles the edge the amount of cash reserved will simply be reduced as there's no movement of funds to reverse. AC uses much the same approach. Edit: Straying out of my sandpit simply because I'm bored whilst sat on a conference call 
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oldgrumpy
Member of DD Central
Posts: 5,087
Likes: 3,233
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Post by oldgrumpy on Sept 26, 2014 9:04:57 GMT
'morning Chris. I've just checked the "all bids" on the loan, and at the "edge" between live and rejected, five consecutive current bids show the anomaly. (Now it's two). So it is ongoing throughout the auction,and many people will have it showing. I wonder how many questions FC gets thrown at it because it is not explained onscreen when it appears.
However .. my question now reverts to:
When I bid £40 my "funds available" reduces immediately by £40. When I have "bid rejected £24" my "funds available" increases by £24. So, my "funds available" is not correct; it is £16 short.
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Post by chris on Sept 26, 2014 9:34:53 GMT
'morning Chris. I've just checked the "all bids" on the loan, and at the "edge" between live and rejected, five consecutive current bids show the anomaly. (Now it's two). So it is ongoing throughout the auction,and many people will have it showing. I wonder how many questions FC gets thrown at it because it is not explained onscreen when it appears. However .. my question now reverts to:
When I bid £40 my "funds available" reduces immediately by £40. When I have "bid rejected £24" my "funds available" increases by £24. So, my "funds available" is not correct; it is £16 short.
That I can't help with and doesn't make much sense.
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Post by GSV3MIaC on Sept 26, 2014 14:44:02 GMT
'morning Chris. I've just checked the "all bids" on the loan, and at the "edge" between live and rejected, five consecutive current bids show the anomaly. (Now it's two). So it is ongoing throughout the auction,and many people will have it showing. I wonder how many questions FC gets thrown at it because it is not explained onscreen when it appears. However .. my question now reverts to:
When I bid £40 my "funds available" reduces immediately by £40. When I have "bid rejected £24" my "funds available" increases by £24. So, my "funds available" is not correct; it is £16 short.
I suspect that when your £40 bid gets chopped back to £24, you get the £16 released back at that time (or as fast as the FC abacus can do it). The £24 comes back later. Check your transaction report (which will show the £40 bid vanishing, and a £24 bid appearing instead, then later on the £24 will vanish too).
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min
Member of DD Central
Posts: 604
Likes: 170
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Post by min on Sept 26, 2014 19:21:47 GMT
I have totally lost confidence in FC's system. Not fit for purpose. Time to get out methinks. At end of bidding today found an unexpected £20 extra in my free cash. Only bid still live had closed early so didn't expect any change in free cash. Checked watchlist to see if I could identify where cash had come from. 7833 L*** for new O**** had no little gavel (hammer) by it but looking at bids summary I'm in by £7500. Will have to wait and see what happens next week.
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Post by gingergent on Sept 28, 2014 16:31:53 GMT
Oh for a system that had 2 virtual accounts: available and "bid", with proper transactions and an audit trail between them on each bid\rejection...
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Post by GSV3MIaC on Sept 28, 2014 18:40:17 GMT
Hey, we've got virtual snopaque, much superior!!
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