lara
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Post by lara on Nov 27, 2019 23:29:48 GMT
Also the Market Data investor offers are reversed in order and the aggregate >> against the wrong entry. Probably single bug in underlying query that returns investor orders. It's a basic display error worthy of complete amateurs. Unbelievable that RS haven't noticed this latest cock-up in their user interface. 👎 It seems typical of their many "improvements" which of course are quite the opposite!
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aju
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Post by aju on Nov 28, 2019 0:15:19 GMT
I emailed them regarding this but I do wonder if they will say its now as designed and its actually just an evil ruse to prevent us savvy oiks from getting better rates by obfuscating the connection between borrower offers and lenders offers. I'm off to see if I can find an extension to reverse their changes
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Post by erniec on Nov 28, 2019 8:05:56 GMT
I emailed them regarding this but I do wonder if they will say its now as designed and its actually just an evil ruse to prevent us savvy oiks from getting better rates by obfuscating the connection between borrower offers and lenders offers. I'm off to see if I can find an extension to reverse their changes Did you ask them if ANY of their IT staff have done any BASIC education on ITIL?
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aju
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Post by aju on Nov 28, 2019 8:38:06 GMT
I emailed them regarding this but I do wonder if they will say its now as designed and its actually just an evil ruse to prevent us savvy oiks from getting better rates by obfuscating the connection between borrower offers and lenders offers. I'm off to see if I can find an extension to reverse their changes Did you ask them if ANY of their IT staff have done any BASIC education on ITIL? "ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of detailed practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business." Assuming that's what you mean then no I didn't but I was wavering between critical and polite hoping for an answer. I'm not expecting them to exactly do anything if my experience so far with them is anything to go by though. Any company that blatentently states on every page that they have 5 star rating on trustpilot despite being notified that has no longer been the case for over a month now and so far has not explained themselves is probably not going to be that responsive anyway- I did copy the CEO into the latest request on that one.
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robski
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Post by robski on Nov 28, 2019 9:42:19 GMT
Love the acronyms in IT, I love the americans more though that try to AE (acronym everything) and HTPIIBAANOWUITD (have to put it in brackets afterwards as no one would understand if they didn't) I used to work for a company thats initals where SH, and I used to enjoy telling the IT department (I was FD for one of the divisions so could get away with it) that the acronym of abbreviating the company (SH) and the information technology department (IT) was literally exactly what it said on the tin
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Stonk
Stonking
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Post by Stonk on Nov 28, 2019 11:05:04 GMT
I used to work for a company thats initals where SH, and I used to enjoy telling the IT department (I was FD for one of the divisions so could get away with it) that the acronym of abbreviating the company (SH) and the information technology department (IT) was literally exactly what it said on the tin
You could have organised for them to take some Special High Intensity Training.
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Stonk
Stonking
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Post by Stonk on Nov 28, 2019 11:26:23 GMT
Just found that the "full market" views are now the other way up so need to rearange to use in my spreadsheet. Also it still defaults to the bottom so showing the offers unlikely to be matched and need to scroll to those of relevance!
This new feature offends my sensibilities. It's so wrong and twisted. Chances are someone has typed "ASC" instead of "DESC", but its effects are hurting my brain!
I managed to turn it off by clicking the option to deselect "include my account in QA-ing our half-baked untested code changes". This setting is labelled "Sign Out".
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rscal
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Post by rscal on Nov 28, 2019 12:44:12 GMT
I used to work for a company thats initals where SH, and I used to enjoy telling the IT department (I was FD for one of the divisions so could get away with it) that the acronym of abbreviating the company (SH) and the information technology department (IT) was literally exactly what it said on the tin
You could have organised for them to take some Special High Intensity Training. (Took me about 3 seconds) I'm getting slower with the uptake
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Post by RateSetter on Nov 28, 2019 12:50:58 GMT
Thank you for the comments above.
There is a bug in the website update that we released yesterday afternoon which has turned the display of the market order queue upside down. Work is underway to fix this - it should not take long and we will update you once it is in place.
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robski
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Post by robski on Nov 28, 2019 12:57:52 GMT
Thank you for the comments above. There is a bug in the website update that we released yesterday afternoon which has turned the display of the market order queue upside down. Work is underway to fix this - it should not take long and we will update you once it is in place. Thanks for the update, have you narrowed down the incompetence to the coders or the testers yet?
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Post by Deleted on Nov 28, 2019 14:43:38 GMT
Thank you for the comments above. There is a bug in the website update that we released yesterday afternoon which has turned the display of the market order queue upside down. Work is underway to fix this - it should not take long and we will update you once it is in place. Thanks for the update, have you narrowed down the incompetence to the coders or the testers yet? I didn't realise they had any testers.
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aju
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Post by aju on Nov 28, 2019 15:29:34 GMT
Thanks for the update, have you narrowed down the incompetence to the coders or the testers yet? I didn't realise they had any testers. I'd argue that they have less coders who can read design/implementation docs - I assume all this stuff is designed or at the very least change controlled. All that said if they just step back a bit and make sure that test specs are evaluated against the design spec instead of the implementation and code spec then that might help. I'm betting the coder is the designer and tester and QA all rolled up. I'm guessing none of this is going anywhere near a real QA team so they don't have to worry about the PM who thinks as long as it all passes the 80/20 rule then he/she will get their bonus that we are all paying for now that rates have well and truly removed the need for any of this system to be called Ratesetter anymore. A shower of shite springs to mind if i'm being honest. None of this used to happen in my day ... (Mind you at least we weren't encumbered with a PM's favourite latests tools like Agile or whatever concocted name its given these days. to be fair though we were concerned the main digital telephone network would fall down and become a very definite heads rolling exercise, still came very close a few times though).
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robski
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Post by robski on Nov 28, 2019 15:34:11 GMT
I didn't realise they had any testers. I'd argue that they have less coders who can read design/implementation docs - I assume all this stuff is designed or at the very least change controlled. All that said if they just step back a bit and make sure that test specs are evaluated against the design spec instead of the implementation and code spec then that might help. I'm betting the coder is the designer and tester and QA all rolled up. I'm guessing none of this is going anywhere near QA team so they don;t have to worry about the PM who thinks as long as it all passes the 80/20 rule then he/she will get their bonus that we are all paying for now that rates have well and truly removed the need for any of this system to be called Ratesetter anymore. A shower of shite springs to mind if i'm being honest. None of this used to happen in my day ... (Mind you at least we weren't encumbered with a PM's favourite latests tools like Agile or whatever concocted name its given these days. to be fair though we were concerned the main digital telephone network would fall down and become a very definite heads rolling exercise, still came very close a few times though). You have been very unamerican here and avoided putting the real names in brackets behind the acronyms I assume you mean QA (quality avoidance) and PM (project mangler) here?
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aju
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Post by aju on Nov 28, 2019 15:46:14 GMT
I'd argue that they have less coders who can read design/implementation docs - I assume all this stuff is designed or at the very least change controlled. All that said if they just step back a bit and make sure that test specs are evaluated against the design spec instead of the implementation and code spec then that might help. I'm betting the coder is the designer and tester and QA all rolled up. I'm guessing none of this is going anywhere near QA team so they don;t have to worry about the PM who thinks as long as it all passes the 80/20 rule then he/she will get their bonus that we are all paying for now that rates have well and truly removed the need for any of this system to be called Ratesetter anymore. A shower of shite springs to mind if i'm being honest. None of this used to happen in my day ... (Mind you at least we weren't encumbered with a PM's favourite latests tools like Agile or whatever concocted name its given these days. to be fair though we were concerned the main digital telephone network would fall down and become a very definite heads rolling exercise, still came very close a few times though). You have been very unamerican here and avoided putting the real names in brackets behind the acronyms I assume you mean QA (quality avoidance) and PM (project mangler) here? I just assumed there were enough wags on here who would put their own slant on them Just case anyone thinks I am referring to footballers wives there are older meanings of wag here.
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Post by RateSetter on Nov 28, 2019 16:14:53 GMT
The bug that was causing the market order queue to be displayed upside down has now been fixed.
Thank you.
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