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Post by biscuit on Oct 19, 2019 10:36:55 GMT
Anyone alse having problems witdrawing money from their account? I have a very small amount that I want to withdraw, but when I select "DEPOSIT/WITHDRAW FUNDS" it takes me to a page that seems to relate to Depositing (if anyone would be so mad?) money. Together with money laundering issues, and I'm wondering if they are expecting me to provide additional personal information before I can get a very small percentage of the money I've foolishly lent them back.
Now from experience as I don't trust FS with my money, there is no way I'm going to trust them with any more of my personal info.
The chat line is closed and they don't answer emails anyeone alse got any idea what is going on?
Biscuit
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Post by fundingsecure on Oct 19, 2019 13:14:37 GMT
If you would like to private message me your username I will check your account to see why you are unable to withdraw funds. (Or email customerservices@fundingsecure.com if you prefer)
There is no issue with withdrawals provided you have passed AML.
FundingSecure
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ianj
Member of DD Central
Posts: 654 
Likes: 519
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Post by ianj on Oct 19, 2019 13:15:41 GMT
You just reminded me that I had a very small sum of cash waiting to come out. Glad to say a withdrawal appears to have been accepted as my Available Funds is now zero.
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Post by banffy on Oct 19, 2019 13:54:51 GMT
Fundingsecure where is the updates? We are well overdue updates what the Fexx is going on with you cowboys?
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Post by defaultinator5000 on Oct 20, 2019 19:25:15 GMT
Anyone alse having problems witdrawing money from their account?
I think you'll find that most investors are having issues with withdrawing funds from this platform. In my case the issue is that 118/121 of my loans are overdue and the remaining three will be suspended for trading in a few days' time. No takers on the secondary market for some strange reason... 
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Monetus
Member of DD Central
Posts: 1,179
Likes: 2,961
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Post by Monetus on Oct 20, 2019 21:41:56 GMT
(Or email customerservices@fundingsecure.com if you prefer)
FundingSecure
Perhaps while you're checking the email account fundingsecure you could take a few moments to reply to the various people who've emailed you recently with no response?
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ianj
Member of DD Central
Posts: 654
Likes: 519
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Post by ianj on Oct 21, 2019 10:32:41 GMT
You just reminded me that I had a very small sum of cash waiting to come out. Glad to say a withdrawal appears to have been accepted as my Available Funds is now zero. Withdrawn cash in bank this am.
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