Post by cmep on Feb 4, 2021 8:24:59 GMT
I'm just wondering if anyone else has had an issue with Relendex in this regard as I am somewhat concerned about how incoming funds are captured at Relendex.
I paid in £500 on 1 February to buy an available lot on the secondary market £500 + interest.
Due to it taking until the next day to reflect, I missed out on this and only £1000 lots were available the next day. I then transferred a further £500 on 2 February to purchase one of these and as of today, 4 February this is still not reflecting. I have just sent them a letter of complaint.
Are they manually recording incoming funds as this appears which leaves things open to human error (as is the case here)? This is not the first time I have had this issue with these guys, which is concerning.
Anyone know if the FCA has any guidelines ITO how funds should be captured by P2P companies?
Due to it taking until the next day to reflect, I missed out on this and only £1000 lots were available the next day. I then transferred a further £500 on 2 February to purchase one of these and as of today, 4 February this is still not reflecting. I have just sent them a letter of complaint.
Are they manually recording incoming funds as this appears which leaves things open to human error (as is the case here)? This is not the first time I have had this issue with these guys, which is concerning.
Anyone know if the FCA has any guidelines ITO how funds should be captured by P2P companies?