spyrogyra
Member of DD Central
Posts: 386
Likes: 148
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Post by spyrogyra on Dec 29, 2014 18:13:58 GMT
Dear Mr ... XYZ,
The borrower has made an interest-only payment, earning you £0.00. We have added an extra repayment to the end of the loan term for this borrower. We will collaborate with them to help them over the repayment of the outstanding capital owing.
After ZERO payments... RBS has changed the payment schedule,with no information provided whatsoever what the real situation is. Why bother seeking permission from the daft lenders?
I simply can't understand this email.
The statements menu does not load at the moment, so I don't know whether any interest was actually paid. How could there be interest-only payment ... earning 0.00 ?
And may I ask why loans can't be sold for more than a month after becoming active?
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Post by captainconfident on Dec 29, 2014 21:39:41 GMT
I'm new to Rebuildingsociety, and this is the first loan I've investmented in. I have received this email too. Is this type of explanation less, excuse free contempt of lenders typical of this platform? Your £0.00 interest indeed.
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ianb
Posts: 161
Likes: 54
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Post by ianb on Dec 30, 2014 10:00:33 GMT
Yup, I got that email too. Maybe its a sign that repayment emails are going to start again which would be good. I tried to check my statement entries to see what had gone on, but they wont load now. And, the last loan to be placed give me a 404 error when selected. . All these reported to ReBS support. Not all bad though, more loans there than I've ever seen before, the biggy got filled and that mushroom place coughed up again. .
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Vero
Member of DD Central
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Post by Vero on Dec 30, 2014 10:37:27 GMT
ReBS emailed lenders earlier today to explain - this was just a mistake: whilst work was in progress on re-instating email notification a payment came in and was processed, triggering the not quite ready notification. So, all's well.
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ianb
Posts: 161
Likes: 54
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Post by ianb on Dec 30, 2014 11:15:16 GMT
.... and the statement fix is in progress tho may take 7-10 days, and the 404 error is fixed on the latest loan.
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spyrogyra
Member of DD Central
Posts: 386
Likes: 148
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Post by spyrogyra on Dec 30, 2014 13:06:08 GMT
And it looks like as their business grows the majority of the platforms make more and more mistakes. Probably because they do not allocate the rightly corresponding amount of stuff/money. Long live the forum as emails are not answered/dealt in the same fashion as threads.
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spyrogyra
Member of DD Central
Posts: 386
Likes: 148
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Post by spyrogyra on Jan 6, 2015 19:54:28 GMT
More mistakes ... wrong numbers on the SM for SIA. It went live not long ago, but on the SM page, one can read "This loan is now passed its deadline, lender funds will soon be released"
On my dashboard B****rk J*****y shows amount £50 but then under outstanding capital - 0 !! Further right A green button "sale" not allowing me to sell,also showing the % of interest is 0% !!! The number of repayments is 0 and the next payment is on 1st Jan 1970. I still keep some memories from that time.
I clicked to B****rk SM page to face a non-working green button "buy micro loans".
On my dashboard Lib***a loan shows 6 outstanding payments while the loan was advertised as 60 months.
Other loans that are more than a month old still can't be sold on the SM. I've asked a while ago why, but still haven't received an answer.
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Post by GSV3MIaC on Jan 6, 2015 21:43:04 GMT
The website does seem to be suffering rather a lot of issues recently - in particular I can no longer believe the front page, which shows me having no bids in loans when I do, and which sometimes shows loans as 'new' when they patently are not. ReBS have been advised and are working on it. I wonder if there is some P2P virus going around sabotaging websites? (But at least ReBS hasn't gone spaced out and purple/light purple yet).
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Post by nickrebuildings on Jan 7, 2015 12:05:35 GMT
Hi All,
We're in the middle of completing some big changes to parts of the site that affect lenders - namely the repayment email notifications, the statement, transferring bids and micro loan sale functions.
As always, the underlying calculations on your accounts are shielded from any of this work and we're happy to provide database extracts to anyone who requires it at this stage, the unfortunate result of this work is that display of information can be affected.
Please bear with us - this is top priority work for us at the moment and will support the larger volumes of business that we're anticipating in this quarter.
Nick
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baldpate
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Post by baldpate on Jan 8, 2015 17:23:03 GMT
I am sure many lenders will agree with me in begging you not to skimp on TESTING your new software releases, even at the expense of some delay. Poor software can do great harm to the reputation of a platform, as some recent makeovers on other sites bear witness. Glad to hear about the expected increases in volume, and I look forward to it - I'm here with money ready to lend provided you can maintain the quality of your offerings.
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