sussexpeer
Member of DD Central
If you don't make a plan, you'll end up where you're headed.
Posts: 65
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Post by sussexpeer on Aug 6, 2021 9:16:25 GMT
This morning I just logged on to CP and found virtually my entire six-figure investment portfolio has been wiped out.
Logged onto my wife's five-figure portfolio and found hers has been erased too.
Anyone else been wiped out?
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markyg61
Member of DD Central
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Post by markyg61 on Aug 6, 2021 9:19:13 GMT
yep, a major faux pas I think....
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baldpate
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Post by baldpate on Aug 6, 2021 9:24:40 GMT
Me too - more incompetence from the IT department.
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dave4
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Cynical is a hobby not a lifestyle
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Post by dave4 on Aug 6, 2021 9:31:35 GMT
Pif Paf Poof, and it gone. (me too) except £75 cash in auto invest wallet.
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sussexpeer
Member of DD Central
If you don't make a plan, you'll end up where you're headed.
Posts: 65
Likes: 53
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Post by sussexpeer on Aug 6, 2021 9:43:19 GMT
Annnndd.... breath out... My funds and investments have re-appeared.
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baldpate
Member of DD Central
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Post by baldpate on Aug 6, 2021 9:44:12 GMT
Mine's back - they must have had a feel down the back of the sofa (or the IT equivalent).
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markyg61
Member of DD Central
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Post by markyg61 on Aug 6, 2021 9:55:12 GMT
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dave4
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Cynical is a hobby not a lifestyle
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Post by dave4 on Aug 6, 2021 10:01:14 GMT
Awaiting the you done ?? e mail response. Ps its back and correct !
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sussexpeer
Member of DD Central
If you don't make a plan, you'll end up where you're headed.
Posts: 65
Likes: 53
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Post by sussexpeer on Aug 6, 2021 13:44:42 GMT
I had contacted CP this morning and I've just received this reply at 1.55pm:
"Thank you for making us aware of this.
Your account was temporarily not showing your loan portfolio as we were rolling out a system update today.
This system update is now completed and your account will now be showing the full and correct information.
Kind regards,
Jonathan"
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