scooter
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Post by scooter on Nov 29, 2021 23:02:36 GMT
Can you see if you have actually underpaid for whatever reason? I assume there is a yearly amount due? Yes.. on my account it shows i owe 3 months up to end of march.. thats based on payments made to 1st nov. 4 months to the end of March? 3 months would mean you had over paid... Or am I confused..
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pikestaff
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Post by pikestaff on Nov 30, 2021 8:12:26 GMT
Yes.. on my account it shows i owe 3 months up to end of march.. thats based on payments made to 1st nov. 4 months to the end of March? 3 months would mean you had over paid... Or am I confused.. It's actually 5 months from 1 Nov to the end of March, and I doubt that payments are made on the 1st. So the account thinks martin44 is paying the usual 10 monthly instalments.
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keitha
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Post by keitha on Nov 30, 2021 9:54:10 GMT
I read it as 3 payments to make 1/12 1/1 1/2 so yes a payment in march would be too many
If you pay here by 10 months you can choose 1st 7th 14th or 21st, stupidly if you pay over 10 months it has to be on 15th.
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scooter
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Post by scooter on Nov 30, 2021 10:03:18 GMT
4 months to the end of March? 3 months would mean you had over paid... Or am I confused.. It's actually 5 months from 1 Nov to the end of March, and I doubt that payments are made on the 1st. So the account thinks scooter is paying the usual 10 monthly instalments. November's payment pays for Nov. So Dec, Jan, Feb & Mar still to pay over 12 months. Or Dec & Jan over 10 months. I assume when you say up to Nov 1st that that was your last payment.
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pikestaff
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Post by pikestaff on Nov 30, 2021 10:27:21 GMT
It's actually 5 months from 1 Nov to the end of March, and I doubt that payments are made on the 1st. So the account thinks martin44 is paying the usual 10 monthly instalments. November's payment pays for Nov. So Dec, Jan, Feb & Mar still to pay over 12 months. Or Dec & Jan over 10 months. I assume when you say up to Nov 1st that that was your last payment. Sorry, my last post tagged you by mistake. I should have tagged martin44 . Corrected now. It's common practice to take DD payments a few days after the start of the month. My council takes them on the 9th. I think the payments for Nov, Dec and Jan will all have been outstanding on Nov 1st.
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09dolphin
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Post by 09dolphin on Dec 1, 2021 6:17:32 GMT
My council bill shows that I must make payments from 1st April to 1st January (10 months) and shows the sum to be paid each month. If I wanted to pay in 12 monthly installments I would have to apply by 19th March and my bill for 2021/2022 explains how to do this.
If you are paying by DD I would make the effort to go into the council offices (take along bank statements with highlighted payments) and sort the problem out in person. It will be far quicker than making numerous phone calls and be a lot less frustrating. At my council I don't have to make an appointment but I don't know if this applies to all councils.
I think most councils are reasonable when you can talk to a person but the automated stuff blindly follows procedures. If you need to split your payments over 12 months or even longer they will help because they just want the money ASAP. There is a section on my bill that shows the amount owed carried over from previous year(s) which suggests this can occur but I have no experience of this.
At worst approach you local council member or Citizens Advice for help.
I do understand how frustrating it is using an automated phone system or waiting for a person to talk to and not being connected - but that just how life is nowadays in the UK. If you can circumvent the automated system I think you may be able to sort out your problem.
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mogish
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Post by mogish on Dec 12, 2021 19:24:35 GMT
SNP to give councils freedom to raise council tax charges . Spain looks more attractive by the week.
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Post by martin44 on Dec 17, 2021 20:05:05 GMT
Yes.. on my account it shows i owe 3 months up to end of march.. thats based on payments made to 1st nov. 4 months to the end of March? 3 months would mean you had over paid... Or am I confused.. Correct .. i have overpaid.. after an awful lot of tooing an froing .. the council cancelled.. not happy.. i requested that i wanted to speak at court.. they cancelled 2 days prior.. im fuming.. .. sh**t****es.
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Post by martin44 on Dec 17, 2021 20:10:12 GMT
i paid 1st of the month... council says it takes 3 days to recognise the payment into their account... so i paid 3 days late.. ...
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keitha
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Post by keitha on Dec 17, 2021 21:08:05 GMT
but that surely applies to everyone using the same payment method as you
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