hubert
Member of DD Central
Posts: 175
Likes: 119
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Post by hubert on Oct 2, 2022 6:43:46 GMT
Fill out email & password, hit continue & it goes back to homepage.
Is it just me ?
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Post by Ace on Oct 2, 2022 6:54:04 GMT
Fill out email & password, hit continue & it goes back to homepage. Is it just me ? Same here, and had been since late last night.
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Greenwood2
Member of DD Central
Posts: 4,247
Likes: 2,692
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Post by Greenwood2 on Oct 2, 2022 7:22:21 GMT
Same here, it was OK yesterday afternoon, interest payment had arrived wasn't really expecting it till Monday.
Edit: Maybe something broke on the interest payment run?
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firedog
Member of DD Central
Posts: 309
Likes: 385
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Post by firedog on Oct 2, 2022 12:49:50 GMT
I've had this problem ever since I opened an account.
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billt
Posts: 90
Likes: 67
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Post by billt on Oct 2, 2022 13:56:35 GMT
Fill out email & password, hit continue & it goes back to homepage. Is it just me ? Same here, and had been since late last night. Same with me
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p2pfan
Member of DD Central
Full-Time Investor
Posts: 742
Likes: 835
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Post by p2pfan on Oct 2, 2022 16:29:08 GMT
Same here.
Been trying to login for a good few hours to no avail.
I do hope everything is OK with the business. After past experiences, whenever any of these issues happen with any platform I begin to feel sick in the stomach.
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Post by Ace on Oct 2, 2022 16:36:14 GMT
Same here. Been trying to login for a good few hours to no avail. I do hope everything is OK with the business. After past experiences, whenever any of these issues happen with any platform I begin to feel sick in the stomach. I haven't seen any indication that SoMo is struggling or suffering in any way. I expect it's a minor technical issue that will be swiftly sorted when they are back in the office on Monday.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 10,870
Likes: 11,097
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Post by ilmoro on Oct 2, 2022 16:56:50 GMT
Same here. Been trying to login for a good few hours to no avail. I do hope everything is OK with the business. After past experiences, whenever any of these issues happen with any platform I begin to feel sick in the stomach. I seriously doubt it ... if they have blown Lendy level spreads without the corresponding defaults then they have been lying spectacularly about recoveries.
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Greenwood2
Member of DD Central
Posts: 4,247
Likes: 2,692
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Post by Greenwood2 on Oct 2, 2022 17:07:37 GMT
I've had this problem ever since I opened an account. If you have had a long term problem, I cant see it know (obviously) but there has been a problem that you need to click on the login above the top scrolling bit even if you get a login on the main screen over that.
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Greenwood2
Member of DD Central
Posts: 4,247
Likes: 2,692
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Post by Greenwood2 on Oct 3, 2022 5:19:16 GMT
OK this morning.
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Post by somo on Oct 4, 2022 8:08:02 GMT
If anyone has any issues with logging in/access to the platform outside business hours please message me on 07889 448556. I am available seven days a week 24 hours a day... Simon Cottrell Head of Investor Relations. We did have some unscheduled maintenance work on Sunday which was completed around 1.20am. We apologise for the lack of notification at that time.
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billt
Posts: 90
Likes: 67
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Post by billt on Oct 4, 2022 15:49:53 GMT
Thanks Simon, Great to see active response from company
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Post by Ace on Jan 6, 2023 17:44:47 GMT
I don't seem to be able to log in to SoMo at the moment. Is it the same for everyone?
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Greenwood2
Member of DD Central
Posts: 4,247
Likes: 2,692
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Post by Greenwood2 on Jan 6, 2023 17:52:46 GMT
I don't seem to be able to log in to SoMo at the moment. Is it the same for everyone? Logged in OK for me.
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Post by Ace on Jan 6, 2023 18:04:35 GMT
That's odd. I've tried 3 different devices. Each time I enter my login name and password and press Continue, it clears the password field!
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