littleoldlady
Member of DD Central
Running down all platforms due to age
Posts: 3,017
Likes: 1,835
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Post by littleoldlady on Oct 29, 2022 16:33:27 GMT
Can you log on and try to send a secure message. Does not work for me.
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Post by bernythedolt on Oct 29, 2022 21:13:51 GMT
littleoldlady , I do. Just for you  I've just logged on and submitted a secure message... without any problem. Response was:- "Create a New Message Thank you for your enquiry. You will find a reply from one of our advisors in your Inbox within two working days." The hardest part was actually dreaming up a plausible enquiry... 
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littleoldlady
Member of DD Central
Running down all platforms due to age
Posts: 3,017
Likes: 1,835
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Post by littleoldlady on Oct 29, 2022 21:27:54 GMT
littleoldlady , I do. Just for you I've just logged on and submitted a secure message... without any problem. Response was:- "Create a New Message Thank you for your enquiry. You will find a reply from one of our advisors in your Inbox within two working days." The hardest part was actually dreaming up a plausible enquiry... Thankyou. My question is "What is the limit on each withdrawal and is there also a daily limit?" If you would take the trouble to ask this I would be very grateful. I can't see it anywhere on their site.
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Post by bernythedolt on Oct 29, 2022 21:39:08 GMT
I'm willing to ask, but my Newcastle account is a fixed rate ISA. Your answer may be different to mine. (Have you studied the Key Information and T&Cs for your account? They are probably on the website somewhere).
The fake question I've just posed asks whether my account is a "flexible" ISA.
I have now posed your question too, but please bear in mind the disclaimer above.
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warn
Member of DD Central
Curmudgeon
Posts: 605 
Likes: 632
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Post by warn on Oct 30, 2022 12:10:15 GMT
littleoldlady , I do. Just for you I've just logged on and submitted a secure message... without any problem. Response was:- "Create a New Message Thank you for your enquiry. You will find a reply from one of our advisors in your Inbox within two working days." The hardest part was actually dreaming up a plausible enquiry... Thankyou. My question is "What is the limit on each withdrawal and is there also a daily limit?" If you would take the trouble to ask this I would be very grateful. I can't see it anywhere on their site. Page 5 of their Savings General Terms & Conditions document says that there is no daily limit for online withdrawals, though you may need to pass an extra security check if you're taking out more than a quarter of a million.
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Post by bernythedolt on Nov 2, 2022 19:51:44 GMT
littleoldlady , I do. Just for you I've just logged on and submitted a secure message... without any problem. Response was:- "Create a New Message Thank you for your enquiry. You will find a reply from one of our advisors in your Inbox within two working days." The hardest part was actually dreaming up a plausible enquiry... 2/11 Three working days later... no response yet, I'm afraid littleoldlady . Haven't forgotten and I'll update this post from time to time.
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Post by bernythedolt on Nov 4, 2022 19:17:43 GMT
Answered today:- littleoldlady , I posed your question exactly as asked, so it would appear there is no daily limit. (So you are free to draw out your full £5m in one hit... ). Remember mine is a fixed term ISA, so your mileage may vary. Note the CS helpline if needed. |
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I've just logged on and submitted a secure message... without any problem. 
