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Post by yorkshireman on Jan 24, 2014 19:02:20 GMT
Why is it negative, rude and short sighted? My hard earned brass comes before any niceties, it’s amazing how quickly things are corrected when a few feathers are ruffled.
Any financial firm worth it’s salt should have systems in place to deal proactively with this sort of issue, not ask customers to contact them to sort it.
However, it’s reassuring to learn that Wellesley evidently do have these systems and thank you for the apology Mr Turnbull.
Negative, rude and short sighted, because you chose behave like a spoilt child and throw back an offer of personal service and engagement to get to the bottom of your problem. If your hard earned brass was that important to you would have engaged with the people trying to help you instead you seem to think it clever to 'ruffle feathers' as you put it. Any company worth its salt will not only work both proactively to sort issues, but occasionally things can go awry and will they are picked up by customers before they can be fixed and so have to work reactively. The best companies will then work personally with affected customers to solve those issues but you are obviously part of the camp that does not believe in old fashion personal service and would rather sit on the sideline a bitch. Well you obviously seem to have all the answers so I’ll let you have the final word.
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Post by uncletone on Jan 24, 2014 19:05:27 GMT
<Mod hat on> Enough, you lot. Let's not escalate this any further, please. I'm looking forward to a nice quiet Friday night after yet another stressful week of being retired...
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Post by yorkshireman on Jan 24, 2014 19:18:19 GMT
<Mod hat on> Enough, you lot. Let's not escalate this any further, please. I'm looking forward to a nice quiet Friday night after yet another stressful week of being retired... OK point taken UT.
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Post by captainconfident on Jan 27, 2014 10:53:32 GMT
I'll be sticking a second, big toe in the water today.
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debeast
(o)(o)
Posts: 238
Likes: 44
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Post by debeast on Feb 3, 2014 8:34:44 GMT
Just to say this all went relatively painlessly . The registration. The deposit. If the 1st lot of interest arrives as expected. I'll add this egg to my basket
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Post by davee39 on Feb 3, 2014 9:19:20 GMT
I do not think they are as clear as they could be explaining what they do. A recent FT article (& interview) explained more clearly and like others I am planning a small 6 month investment as a trial before this becomes a source for a chunk of my retirement income. Very friendly communications as well. I really like the straightforward 'pick a lending term' aspect, rather than having to understand the opportunities on offer. I have avoided Assetz simply because I do not know anything about the property market.
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debeast
(o)(o)
Posts: 238
Likes: 44
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Post by debeast on Feb 3, 2014 22:05:08 GMT
I do not think they are as clear as they could be explaining what they do. A recent FT article (& interview) explained more clearly and like others I am planning a small 6 month investment as a trial before this becomes a source for a chunk of my retirement income. Very friendly communications as well. I really like the straightforward 'pick a lending term' aspect, rather than having to understand the opportunities on offer. I have avoided Assetz simply because I do not know anything about the property market. I've asked in another post if they wouldn't mind reposting their replies in the FT article in this forum as they were useful. Nothing yet but fingers crossed they will !
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bugs4me
Member of DD Central
Posts: 1,841
Likes: 1,466
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Post by bugs4me on Feb 3, 2014 22:45:57 GMT
I do not think they are as clear as they could be explaining what they do. A recent FT article (& interview) explained more clearly and like others I am planning a small 6 month investment as a trial before this becomes a source for a chunk of my retirement income. Very friendly communications as well. I really like the straightforward 'pick a lending term' aspect, rather than having to understand the opportunities on offer. I have avoided Assetz simply because I do not know anything about the property market. I've asked in another post if they wouldn't mind reposting their replies in the FT article in this forum as they were useful. Nothing yet but fingers crossed they will ! Think there's going to be a copyright issue with the FT over this if they use any of their material. So not sure how they answer the questions.
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Post by wellesleyco on Feb 4, 2014 15:27:21 GMT
I've asked in another post if they wouldn't mind reposting their replies in the FT article in this forum as they were useful. Nothing yet but fingers crossed they will ! Think there's going to be a copyright issue with the FT over this if they use any of their material. So not sure how they answer the questions. It is difficult to publish the questions and answers due to the FT copyright issue. That is the reason that we have not published the article on here. We have a few announcements being made this week, so stay tuned!
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Post by mrclondon on Feb 5, 2014 18:34:30 GMT
Just spotted a new monthly term has appeared at 2.25% AER
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bugs4me
Member of DD Central
Posts: 1,841
Likes: 1,466
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Post by bugs4me on Feb 5, 2014 20:12:12 GMT
Just spotted a new monthly term has appeared at 2.25% AER Could be a good place to park money along with the RS 1 month
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Post by wellesleyco on Feb 6, 2014 11:53:12 GMT
More Information to follow....
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Post by davee39 on Feb 6, 2014 15:56:22 GMT
You are really building up the excitement!!!!!
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Post by badger on Feb 9, 2014 0:24:11 GMT
Hi - just dipped my toes in. Registration, funding, and investing all very easy. So far, impressed!
As a test, I invested two lots of £50 in the one month term, one immediately followed the other. I see on my "statements" that I got two different reference numbers - ending in 32 and 33 respectively. That number is called the "Investment Ref" on the detail screen.
Does that mean matched to two different loans? In other words, does this guarantee diversification or is there a chance that two consecutive investments could both be matched to the same loan?
Thanks
EDIT - I've just read the Lender Agreement (better late then never!) and I see that I should be able to see in real time what proportion of my money has been matched. I don't see that - not sure where it would show - so presumably none of it has been matched yet.
In that case, to get diversification (and I have read the earlier posts about why diversification is not necessary) I guess I would have to wait until the first tranche has been fully matched, then perhaps wait a few days more before investing the next tranche. Is that right?
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Post by chielamangus on Feb 9, 2014 19:28:09 GMT
Badger - I think you've misunderstood the Wellesley system. It's not like Ratesetter - much simpler. You commit funds for a fixed term at a fixed rate. Wellesley do the matching and your money is lent to them. How this works with defaults I don't know - whether a default is shared across all investors or whether your money is nominally linked to a loan - I suspect the former but this needs to be clarified. You earn interest from the day you commit funds.
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