Overall totals based on 'all time' - not adding up

Thanks - as i invest through my business it is the company accounting software that has picked up that the net money going in and FC-claimed all time earnings that are adrift. I will forward a schedule of payments and email it in and look forward to the standard FC email delay
JP

The deposits and and withdrawals are matters of fact and record. Now that the accrued interest has been removed, the FC total must by any logic equal the net capital plus the all time earnings, and if not there must errors in numbers controlled wholly by FC (assuming of course that the lender has used the interface as intended).
I understand that your account (Wysiati) is very long standing, large and very active (ie you have been a very good FC customer) but that some of your issues of reconciliation may go back a distance in time which maybe FC cannot cope with.
My own account dates to mid 1012 and has been large and active, but always operated by the trotters and I never had a reconciliation problem before the issue was raised (partly or first by yourself?) on this site. After that the accrued interest was removed from the total making the reconciliation more obvious and easy and I rather think that was the time at which Betty Bot was set loose and the routine manual 'corrections' were started. Since then the problem has become much worse - it frequently happens to me even though I do everything manually - and errors seem to expand in type and quantity as the database is stressed by volume.
FC will have a good idea of the size of the problem (since we understand that the final intervention is manual) and must be very concerned. They will try to keep a lid on it until they have a general solution.

But I think they will resolve more recent cases like JP's where they should now have the tools to sort the problem. If JP has lost money then starting with an email with evidence and then escalating through customer service, management, compliance officer etc is the way to go, I think.

Maybe someone will eventually inform regulators and a full audit will be demanded for every user. I suppose I have to assume that the chances of my figures being correct (only since Nov 2012) are slim.

Oh dear, I have given my age away. I recall that FC did have some problems resulting from the failure of Aethelred the Unready to hold the kingdom against Sweyn Forkbeard the Dane from 25 Dec 1013 to 3 Feb 1014. Now you know that I am too old and tough for bacon, though from that time I bear the scar of having Danish written on my back.

Have just noticed that the account of the sty-companion is £100 adrift - never been wrong before. Perhaps we should have exceptional posts from those whose accounts do reconcile.

No no! Age is just a number; old is how you feel. Have temporarily changed my avatar to suit and agree yours no longer conveys age, or grumpiness. Why not try this?

To check the account requires the 'all time cash deposited', is this displayed as a total on the FC site or found only on the monthly transaction statements?

I calculated my total deposits from downloaded statements and adding the net earnings shown on the FC site matches the total.
RAF payments are included in the net earnings rather than deposits which is reasonable.