keitha
Member of DD Central
2024, hopefully the year I get out of P2P
Posts: 3,875
Likes: 2,313
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Post by keitha on Sept 9, 2023 14:30:59 GMT
yesterday I had an eBay item I sent in March return by the post office as not collected.
Checked back on sales and found the buyer, and he's left me positive feedback.
So I emailed and asked did you buy more than one from different sellers, he said no, I explained my item was back, he says he has it !
so I'm more than a little confused I had 2 of these in stock and still have the other so I definately didn't send 2 out.
I'm absolutely convinced the buyer must have purchased another, but there is nothing I can do is there
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travolta
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Post by travolta on Sept 9, 2023 15:35:54 GMT
Take the money (and the feedback can't be retracted ) .He may come back later on with a lightbulb moment ,or maybe it is a miracle.
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Post by captainconfident on Sept 10, 2023 20:28:49 GMT
Nice story @kietha. I like it that you took the trouble to ask, having pocketed the feedback. I wonder what really happened?
On the subject of Ebay, I had a totally annoying seller in Canada. He needed to post to me in Belgium,. The system is, when you buy outside the EU, you pay the import taxes up front to Ebay (known a EU One-Stop Shop). Then when the seller checks out via Ebay checkout, the tax payment is automatically notified to the EU customs, and the item sails in with no problem.
But this seller ignored Ebay checkout and mailed the item himself so the customs info was not communicated. I got a letter from customs demanding the import tax, a tax I'd already paid plus the same again in handling charge. So I asked seller, will you chip in to pay half of these charges? No, just an insistence that it was my problem.
So I refused the item held at customs. As it was tracked, it began its progress back to the seller. I lodged 'item not received' with Ebay, expecting a refund. After the prescribed period (with nonsense reply from the seller about anything refused at Customs being 'destroyed'), Ebay refused my reclaim even though tracking showed the seller had received the item back. It says in their rules, if a buyer refuses import charges no refund is due.
So I had to wrangle with Ebay, pointing out that the seller did not check out the item, causing the customs glitch and that tracking of the return was all recorded. Then they refunded. Time consuming and annoying.
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keitha
Member of DD Central
2024, hopefully the year I get out of P2P
Posts: 3,875
Likes: 2,313
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Post by keitha on Sept 10, 2023 22:14:35 GMT
That has to be a total pain.
I've had odd ones stopped by UK customs in one case they decided it was worth about 10 times the declared value, the VAT i can factor in as a risk the extra fee for collecting the VAT makes it uneconomical
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mogish
Member of DD Central
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Post by mogish on Sept 11, 2023 6:28:35 GMT
I stopped selling outside uk. No worth the hassle.
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Post by moonraker on Sept 11, 2023 7:21:57 GMT
Luckily I'd sold off most of my cycling stamps for which I'd had several European buyers before the post-Brexit changes started to bite.
Nearly all my eBay purchases and sales are now within the UK. The other day I did spot an old postcard offered by an American dealer at $11.99, but it would be posted via "eBay International Shipping" at a cost of $23.26! (I think that this service takes care of all the paperwork and extra charges.) I was vaguely interested in the card and pointed this (and a mistake in the description)out to the vendor, who replied "I don't even see the price. It is only $2 shipping in the United States."
For some reason a British postcard dealer is blocking my eBay bids and messages, though I was able to contact him via a business address to ask why. He said he couldn't remember as he'd blocked so many people. Annoying, because I'm scrupulous about prompt payments and leaving positive feedback. Over the years I could have spent £500 or more on his offerings, some of which have remained unsold for a year or more. I've just had a friend buy a desirable item from him on my behalf.
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benaj
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Post by benaj on Sept 11, 2023 9:07:21 GMT
Ebay GSP is definitely a game changer, I didn’t know about until some from the US wanted to bid on my UK item. All I had to do was post it to GSP partner in the UK, that’s it. No CN22 nor proforma forms. Piece of cake.
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keitha
Member of DD Central
2024, hopefully the year I get out of P2P
Posts: 3,875
Likes: 2,313
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Post by keitha on Sept 11, 2023 9:42:11 GMT
I use GSP, of course it encourages the Muppets, "hey mate it says my item delivered and I don't have it" usually 2 days after buying from Americans, can't get it through that the first delivered message is when the package hits Litchfield, not when it reaches the US.
one particular camera I sell 90% go to the US.
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