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Post by ablrateandy on Jun 12, 2015 16:32:09 GMT
@wildlife2 can you send me your username by PM . Apologies for that.
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SteveT
Member of DD Central
Posts: 6,873
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Post by SteveT on Jun 12, 2015 16:37:40 GMT
I can't make any sense of the "All Interest Earned" figure. Mine started rather lower than I expected, until I realised that pre-drawdown interest (aka "Instant Returns") wasn't included. But then the figure looked higher than my actual interest received, so I guessed that it must include interest accrued but not yet received.
Then I bought a couple of loan parts on the SM and suddenly the "All Interest Earned" figure jumped enormously, by much more than even the accrued interest in the month for the parts I'd bought. My suspicion is that it's picking up all of the interest earned to date on those SM loan parts, not just since I bought them, but I can't be sure as I didn't write down what the figure was initially.
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Post by ablrateandy on Jun 12, 2015 16:39:17 GMT
ohhhhhh. That's a glitch I wasn't expecting. We had combatted something similar last week. SteveT. I'll get on it over the weekend. The way that the database is tagged it should be easy to resolve pretty quickly. Sorry about that though.
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Post by wildlife2 on Jun 12, 2015 16:42:12 GMT
@wildlife2 can you send me your username by PM . Apologies for that. It is my old name; wildflower, as everyone probably knows it no need for PM. No apologies- it was quite funny! I blame Cain.
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Post by ablrateandy on Jun 12, 2015 16:46:18 GMT
Sorry Bruce Jenner, I didn't recognise you . I will see if that is a general error that may have wider impact to other users or is specific. I suspect specific, because we didn't have that field previously so it was all done manually.
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gc
Member of DD Central
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Likes: 141
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Post by gc on Jun 12, 2015 16:46:46 GMT
Just tried to withdraw my interest and it has popped up a box saying "you can not withdraw more than your available funds". Not trying to withdraw more as it tells me what my "available funds" are and it isn't letting me.
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Post by ablrateandy on Jun 12, 2015 16:48:20 GMT
Can you try doing 1p less? The reason is that we round your interest to 6dp (and your balance). It may be that you are stranded with say 12.6p that is showing 13p because of rounding. I'll get that changed to always round down. gc
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gc
Member of DD Central
Posts: 152
Likes: 141
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Post by gc on Jun 12, 2015 16:53:29 GMT
Can you try doing 1p less? The reason is that we round your interest to 6dp (and your balance). It may be that you are stranded with say 12.6p that is showing 13p because of rounding. I'll get that changed to always round down. gc Bingo!.. Thanks Andy, that hit the spot.
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Post by ablrate on Jun 12, 2015 16:54:52 GMT
My phone no. is correct , but gender is now male ........I had better wait for a sex change. Is the new platform boys only? Sorry... database mishap .. ladies are more than welcome... Regards Ablrate
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
Posts: 10,867
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Post by ilmoro on Jun 12, 2015 17:01:12 GMT
Couple of bits I would like to see.
Ability to view statement by date range ie just financial year or selected month
An interest statement for each loan showing total interest earnt over the life of the loan (I would say accrued interest but had enough fun with that on AC) so we can check it matches own calcs
Cant find downloadable statements - pending?
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gc
Member of DD Central
Posts: 152
Likes: 141
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Post by gc on Jun 12, 2015 17:03:18 GMT
My phone no. is correct , but gender is now male ........ I had better wait for a sex change. Is the new platform boys only? I take it you never read the small print
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Post by biggles on Jun 12, 2015 17:05:25 GMT
I also had completely wrong phone numbers (now corrected) and unnecessary dots where 'flat/unit' and 'county' were. It seemed quite happy for me to delete those.
I was baffled by the 'Deposit' button, which says 'Please click here to deposit your funds via direct debit or bank transfer' but, when you click on it, the two options you are given are 'bank transfer' or 'pay by card'.
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locutus
Member of DD Central
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Post by locutus on Jun 12, 2015 17:08:09 GMT
Is it possible to actually invest in any loans at the moment? I can't see an invest button anywhere.
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duck
Member of DD Central
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Post by duck on Jun 12, 2015 17:12:15 GMT
Positive reaction after a quick 'look around', it is obvious a lot of work has gone into the new site.
An observation or two on useability.....
I live my life through spread sheets, so I looked for 'downloads' ....... and whilst I didn't find any (user error?), not to be dismayed I tried to cut n paste 'My Financial Account' (which was how I put my tax return together this year) and upon pasting into Excel every other line appeared with a blank line between..... <scratchy head smile!>
But the text is actually ghosted in the 'blank lines', highlight the line and choose black text and the entry appears
Is there a way to show more than 10 lines in 'My Financial Account'? Whist this might not be to large an issue whilst portfolios are small, as time goes on ......
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Feedback
Jun 12, 2015 17:24:11 GMT
via mobile
Post by ablrateandy on Jun 12, 2015 17:24:11 GMT
Incommunicado for two hours. Back ASAP.
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