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Post by gusgorilla on Feb 1, 2016 2:08:10 GMT
The website has being lying dead with the message "error establishing a database connection" for several hours. A professionally set up, programmed and hosted site does not get into this state because it monitors for these kinds of failures and alerts whoever is on duty to put a "closed for maintenance" or similar page up, then fix the problem.
My lack of faith in the competence of the management of this website appears justified. It will be interesting to see how far the incompetence extends. Luckily for me I pulled out all my money from this site once I realised how broken it is. Except for the last £100 that is. I know exactly how that is split into loans and cash. I wonder if they do.
I hope this works out OK for everybody. I assume people who have done transactions recently are the most likely to experience problems if the database has become corrupted. Let's just hope it isn't hackers driving a horse and cart through it. Quite incredible the FSA has allowed prototype software to be used on a live business site dealing with real money?
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Post by gusgorilla on Feb 1, 2016 10:05:54 GMT
The website is up again and my data is unchanged. I hope everybody else is in the same happy (?) situation.
No apology or explanation email has arrived about this, which I think tells us all we need to know.
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