Investboy
Member of DD Central
Trying to recover from P2P revolution
Posts: 564
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Post by Investboy on Feb 22, 2016 10:15:40 GMT
Here is the scenario that ended up me selling my whole loan instead of piece of it. I clicked 'sell' link and put the small amount of my loan to sell. But then I closed the form without selling When I clicked the 'sell' link again my old amount was there so I immediately pressed 'Submit' button I was a bit surprised when the whole amount was put on sale There is no possibility to cancel the sell order nor to amend it. The only way is to repurchase it but I had almost no money left. I've manged to buy few small pieces but then someone grabbed everything else I did some testing and what is happening is when you open the sell for second time the old amount is there but within 1-2 seconds its get changed to full amount. So in my case I saw old amount but before pressing 'Submit' it changed to full which I did noticed. Can this be fixed? And also can we please have a functionality to cancel or edit sell orders?
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gt94sss2
Member of DD Central
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Post by gt94sss2 on Feb 22, 2016 10:23:18 GMT
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Post by MoneyThing on Feb 22, 2016 11:11:05 GMT
Here is the scenario that ended up me selling my whole loan instead of piece of it. I clicked 'sell' link and put the small amount of my loan to sell. But then I closed the form without selling When I clicked the 'sell' link again my old amount was there so I immediately pressed 'Submit' button I was a bit surprised when the whole amount was put on sale There is no possibility to cancel the sell order nor to amend it. The only way is to repurchase it but I had almost no money left. I've manged to buy few small pieces but then someone grabbed everything else I did some testing and what is happening is when you open the sell for second time the old amount is there but within 1-2 seconds its get changed to full amount. So in my case I saw old amount but before pressing 'Submit' it changed to full which I did noticed. Can this be fixed? And also can we please have a functionality to cancel or edit sell orders? Morning Investboy, Sorry to hear about your experience. We have been testing it again ourselves this morning and have unfortunately been unable to replicate this. We thought that potentially you might be sitting behind a proxy with a strange caching policy but decided that this was unlikely. Perhaps if willing, you could try it again (with say £1)? If the problem still surfaces, please could you let me know what browser & OS you are on. Has anyone else noticed any issues? Kind regards, Ed
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spiral
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Post by spiral on Feb 22, 2016 12:40:17 GMT
I can reproduce the event but it dissapears so quickly that if I weren't specifically looking for it, I wouldn't know it was there. I suspect the issue is either slow internet connection and/or slow PC processing.
The IT solution would be to clear that field when clicking the cross whereas I suspect it is populating the field with the total amount overwriting what is there before (which for new logons/sessions I suspect is a blank field).
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Investboy
Member of DD Central
Trying to recover from P2P revolution
Posts: 564
Likes: 201
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Post by Investboy on Feb 22, 2016 16:39:48 GMT
Bad luck. Now I see in My Loans -> For Sale, new Column 'Cancel'
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Post by MoneyThing on Feb 23, 2016 7:40:30 GMT
Morning,
We have managed to replicate the issue described which was caused when network speed was slow. This has now been fixed.
Kind regards,
Ed
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