Balder
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Post by Balder on Jan 8, 2018 10:10:55 GMT
ablrate nearly 10am Monday morning wakey wakey...... Perhaps it has something to do with the launch of the new site? In which case they'll have been hard at it testing over the weekend. Let's give them a chance... If that is the case they could have sent an email on Friday setting expectations. I know there has been talk from ablrate about being second to none on communications only last week - actions not just words please.
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Post by GSV3MIaC on Jan 8, 2018 10:12:16 GMT
Yep, several of those loans now show a red dot (late) on the repayments tab .. if I were a borrower and had actually handed over the money already, having that on my record would be slightly irksome, if not credit-damagingly-lets-sue-the-blighters maddening. Presumably,if it is just an ablrate screwup, then history will be revised, Ly fashion, such that nothing was ever late after all?
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hantsowl
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Post by hantsowl on Jan 8, 2018 10:14:18 GMT
Loan 31 has just paid on time, but no sign of the 6 overdue loans ☹️
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hantsowl
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Post by hantsowl on Jan 8, 2018 10:17:45 GMT
79 just paid (a day late).
Edit: Now 89 and 57. Edit: Now 76 and 41. Just waiting for 87 now. Edit: And there it is. All up to date now.
This comment was entered in the admin notes for 41....
08.01.18 - This payment was made by the borrower on time. A technical issue occurred upon payment, this has now been fixed.
...I assume we will see the same in the others also.
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registerme
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Post by registerme on Jan 8, 2018 10:34:31 GMT
Just had six payments come through.
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Post by ablrate on Jan 8, 2018 11:01:27 GMT
Sorry about that, we are changing the way things are reported and testing caused errors... fixed now.
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mouse
Posts: 55
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Post by mouse on Jan 8, 2018 17:06:46 GMT
Sorry about that, we are changing the way things are reported and testing caused errors... fixed now. any payment from 71 today ?
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mouse
Posts: 55
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Post by mouse on Jan 8, 2018 18:04:26 GMT
71 payment at 17.54 thnx abirate
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blender
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Post by blender on Feb 27, 2018 23:42:07 GMT
Loans 59 and 85 please? Edit: thanks.
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mouse
Posts: 55
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Post by mouse on Feb 28, 2018 17:12:05 GMT
Loan 80 please Thnx
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garfield
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Post by garfield on Feb 28, 2018 17:17:45 GMT
Only due today so not yet late!! Reading this thread, a little more patience is required, methinks!
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blender
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Post by blender on Feb 28, 2018 18:10:55 GMT
Best not to listen to cats, mouse. My nudge was 10 mins early yesterday, and they paid up first thing this morning.
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hazellend
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Post by hazellend on Apr 28, 2018 8:14:23 GMT
1000082, 1000085, 1000059 late as of 27/4/18
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Post by ladywhitenap on Apr 28, 2018 8:41:12 GMT
1000082, 1000085, 1000059 late as of 27/4/18 ablrate It is difficult to believe that the payout system is still manual. Although it is rare for payments to be delayed it does seem to coincide with weekends. It would be quite unreasonable to expect 7 day per week staffing to push the button so if payments are manual then why not update the payments table dates to reflect payments on working days only? I think the jargon here is "expectation management" LW
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hazellend
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Post by hazellend on Apr 28, 2018 9:48:45 GMT
All paid up now.
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