elliotn
Member of DD Central
Posts: 3,064
Likes: 2,681
|
Post by elliotn on Apr 28, 2018 14:50:30 GMT
1000082, 1000085, 1000059 late as of 27/4/18 ablrate It is difficult to believe that the payout system is still manual. Although it is rare for payments to be delayed it does seem to coincide with weekends. It would be quite unreasonable to expect 7 day per week staffing to push the button so if payments are manual then why not update the payments table dates to reflect payments on working days only? I think the jargon here is "expectation management" LW Platforms such as TC/MT/AC are also beholden to non-working day payments (BHs / weekends etc), I think it's more a direct debit thing than a platform thing - I have exactly the same problem with my bank payments/receipts.
|
|
|
Post by ablrate on Apr 30, 2018 14:16:41 GMT
1000082, 1000085, 1000059 late as of 27/4/18 ablrate It is difficult to believe that the payout system is still manual. Although it is rare for payments to be delayed it does seem to coincide with weekends. It would be quite unreasonable to expect 7 day per week staffing to push the button so if payments are manual then why not update the payments table dates to reflect payments on working days only? I think the jargon here is "expectation management" LW To automate the process we would have to join our bank with our platform.... not something that is easily done, although we are speaking with other banks who have such access. We are hoping that NatWest come back to us with something positive on their move towards the open banking protocol and maybe that will solve the situation and allow API process, but until then I am afraid it's still manual. We are looking at having payments due on a weekend made payable on the Monday (from a dashboard perspective) but back filling the system may mess with data so scoping is intense for a 'one update' solution. There are a number of things that can be added to an update that would encompass this, so it is likely it will come along with those.. We are moving server providers to a Google solution which will likely prompt lots of updates, some view able like this, some not.
|
|
registerme
Member of DD Central
Posts: 6,270
Likes: 6,070
|
Post by registerme on May 8, 2018 9:31:38 GMT
ablrate I think 1000044 should have paid yesterday. Of course, it was public holiday etc so that may have thrown a spanner in the works.....
|
|
|
Post by ablrate on May 8, 2018 9:54:46 GMT
ablrate I think 1000044 should have paid yesterday. Of course, it was public holiday etc so that may have thrown a spanner in the works..... Yes.. it was due but wasn't in before the BH. We updated Admin Notes, recieved a confirm this morning and the cash in the account as promised. All paid now.
|
|
steveb
Member of DD Central
Posts: 51
Likes: 39
|
Post by steveb on May 10, 2018 6:52:12 GMT
ablrate I think 1000056 is overdue. Edit. Payment now received.
|
|
stevio
Member of DD Central
Posts: 2,065
Likes: 894
|
Post by stevio on Jun 8, 2018 14:47:21 GMT
Do ablrate make payments on weekends or are any payments due on Sat/Sun moved to Monday?
|
|
brush
Member of DD Central
Posts: 172
Likes: 154
|
Post by brush on Jun 8, 2018 15:33:04 GMT
Have had payments on both weekend days.
|
|
blender
Member of DD Central
Posts: 5,719
Likes: 4,272
|
Post by blender on Jun 13, 2018 22:51:09 GMT
|
|
registerme
Member of DD Central
Posts: 6,270
Likes: 6,070
|
Post by registerme on Jul 1, 2018 9:46:14 GMT
ablrate bump re 1000078, which should have paid yesterday even though it's paused on the SM. Cheers, RM
|
|
|
Post by dan1 on Jul 1, 2018 10:27:43 GMT
ablrate bump re 1000078, which should have paid yesterday even though it's paused on the SM. Cheers, RM I assume this will be rolled up into the forthcoming repayment.
|
|
blender
Member of DD Central
Posts: 5,719
Likes: 4,272
|
Post by blender on Jul 1, 2018 11:39:12 GMT
ablrate bump re 1000078, which should have paid yesterday even though it's paused on the SM. Cheers, RM I assume this will be rolled up into the forthcoming repayment. Making the contractual repayments is not optional and so I expect to see this tomorrow latest. Otherwise there is another month's interest: '7.5. Interest and Fees in respect of any prepayment shall be calculated up to the Repayment Date following receipt of funds.'
|
|
|
Post by fatbritabroad on Jul 1, 2018 17:46:24 GMT
Paid as is 94
|
|
des
Posts: 119
Likes: 78
|
Post by des on Jul 3, 2018 7:49:42 GMT
ablrate any sign of 1000097 which was due to be paid yesterday?
|
|
|
Post by oktaeder on Jul 21, 2018 5:09:15 GMT
Forgotten yesterday?
|
|
des
Posts: 119
Likes: 78
|
Post by des on Jul 25, 2018 7:28:32 GMT
ablrate, Did 65 not pay on time yesterday?
|
|