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Post by turtle on Apr 20, 2016 14:00:26 GMT
Hi, I've sent a couple of deposits in the last few days and they've quickly been credited to my account. Sent a further one this morning first thing and it's not showing yet. Is this normal? I wanted to fund one of the new loans at 4pm but not sure that will happen now.
Thanks.
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ilmoro
Member of DD Central
'Wondering which of the bu***rs to blame, and watching for pigs on the wing.' - Pink Floyd
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Post by ilmoro on Apr 20, 2016 14:05:45 GMT
Hi, I've sent a couple of deposits in the last few days and they've quickly been credited to my account. Sent a further one this morning first thing and it's not showing yet. Is this normal? I wanted to fund one of the new loans at 4pm but not sure that will happen now. Thanks. Should do, usually about 5mins. Just about to send mine. Might need to give the platform a shout I assume this is refering to MT, think youve put it in the wrong place
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Post by GSV3MIaC on Apr 20, 2016 14:08:29 GMT
If someone will confirm which board we are talking about, I'll move it there.
As a general question is makes little sense - anywhere from 2 minutes to 2 weeks, depending on which platform!
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Post by turtle on Apr 20, 2016 14:43:33 GMT
Sorry yes MT. I'm on my phone so picked the wrong thing. I've sent a message through their contact form, thanks.
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registerme
Member of DD Central
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Post by registerme on Apr 20, 2016 14:57:19 GMT
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oldgrumpy
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Post by oldgrumpy on Apr 20, 2016 15:05:40 GMT
Probably all sorted now turtle Ed has been online via email to me in the last few minutes so he's sure to have looked into your case. |
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investibod
Member of DD Central
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Post by investibod on Apr 20, 2016 15:50:21 GMT
Did you remember to tell the website you had made a deposit?
The one time mine took more than an hour to process is when I forgot to do this.
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Post by turtle on Apr 20, 2016 18:41:29 GMT
Investibod, no I didn't that's where I went wrong. I'm new to this and just forgot, but as soon as I queried it Ed was in touch and told me what I needed to do. Thanks for your help and apologies for putting this in the wrong place - I don't actually know where I put it as was on my phone and obviously didn't select the correct platform, but it could have been anywhere!
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edward
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Post by edward on Apr 20, 2016 18:44:34 GMT
I have a similar problem to turtle today. Deposited early morning, out all day, just back, happy to see some availability remaining on new loans ...but deposit still identified only as pending on my a/c. Checked bank account and it was definitely sent.
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Post by turtle on Apr 20, 2016 18:49:12 GMT
I have a similar problem to turtle today. Deposited early morning, out all day, just back, happy to see some availability remaining on new loans ...but deposit still identified only as pending on my a/c. Checked bank account and it was definitely sent. My problem was my fault as I forgot to fill out the deposit form so MT didn't know the cash was on its way. I assume you did that if it's showing as pending? Maybe send a message through the contact form, I got a reply within a couple of minutes although I sent my query mid afternoon and not sure how long it might take at this time in the evening, might be tomorrow now.
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edward
Member of DD Central
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Post by edward on Apr 20, 2016 19:21:21 GMT
No, Turtle, my problem has also been quickly rectified...again I created the problem by sending a slightly different amount to that disclosed. The amount actually sent has now been credited and investments made. Ed did apologise though for not making contact about the discrepancy. Alls well that ends well.
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