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Post by robthos on Apr 27, 2016 10:18:34 GMT
Just one quick question -
Having read FAQs till I am red in the face I still am no nearer finding 'How to request a withdrawal ' from my savings stream account.
Can a 'kind soul' please point me to the correct place on the website, so I know howto do this?
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awk
Posts: 275
Likes: 146
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Post by awk on Apr 27, 2016 10:22:18 GMT
just click on "CASHIER" and then "UK WITHDRAWAL"
but it only works if you have cash on your account
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SteveT
Member of DD Central
Posts: 6,873 
Likes: 7,918
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Post by SteveT on Apr 27, 2016 10:22:42 GMT
Go to "Cashier" by clicking the 3 lines icon at the top right (on a mobile device, at least)
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Post by robthos on Apr 27, 2016 10:29:26 GMT
Very many thanks - I thought it would be simple.
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Post by portlandbill on Apr 27, 2016 10:47:20 GMT
Further to the original question (thanks, Robthos), I have interest in my account which I want to withdraw, but when I go to the UK withdrawal page it says "you have no available funds". Can anyone help or explain?
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cooling_dude
Bye Bye's for the PPI
Posts: 2,853
Likes: 4,298
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Post by cooling_dude on Apr 27, 2016 10:48:39 GMT
Further to the original question (thanks, Robthos), I have interest in my account which I want to withdraw, but when I go to the UK withdrawal page it says "you have no available funds". Can anyone help or explain? Has your account got a positive balance? I.e. in the "available funds" box in the top right you have a positive amount above £0? EDIT : I think I know your problem. If you are talking about the interest indicated in your "LIVE LOANPARTS" TAB, you will have to wait until the 1st of the following month (i.e. 01/05/2016) for that interest to be credited to your SS account  
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Post by portlandbill on Apr 27, 2016 10:54:26 GMT
Further to the original question (thanks, Robthos), I have interest in my account which I want to withdraw, but when I go to the UK withdrawal page it says "you have no available funds". Can anyone help or explain? Has your account got a positive balance? I.e. in the "available funds" box in the top right you have a positive amount above £0? EDIT : I think I know your problem. I you are talking about the interest indicated in your "LIVE LOANPARTS" TAB, you will have to wait until the 1st of each month for that interest to be credited to your account No, it's showing negative, I guess because the funds I've just transferred in to pay for the IOW loan hasn't been received yet Yes, I am
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cooling_dude
Bye Bye's for the PPI
Posts: 2,853
Likes: 4,298
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Post by cooling_dude on Apr 27, 2016 10:56:23 GMT
Has your account got a positive balance? I.e. in the "available funds" box in the top right you have a positive amount above £0? EDIT : I think I know your problem. I you are talking about the interest indicated in your "LIVE LOANPARTS" TAB, you will have to wait until the 1st of each month for that interest to be credited to your account No, it's showing negative, I guess because the funds I've just transferred in to pay for the IOW loan hasn't been received yet Yep - If it's negative, you can't withdraw any funds, and more importantly you will have to resolve it within 48hrs (24hrs to be safe). If you have sent payment, it can take until the next working day for it to show on your SS account.
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