djp
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Post by djp on Jul 6, 2016 18:40:36 GMT
Hi all,
Is it just me or has the Saving Stream site changed back to its previous set up, as now I am unable to see the cancel sale option under my selling loans tab? Is there an alternative way for me to cancel my sale please?
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cooling_dude
Bye Bye's for the PPI
Posts: 2,853
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Post by cooling_dude on Jul 6, 2016 19:05:53 GMT
Hi all, Is it just me or has the Saving Stream site changed back to its previous set up, as now I am unable to see the cancel sale option under my selling loans tab? Is there an alternative way for me to cancel my sale please? Everything looks fine to me. I just tried selling a loan part and was successfully able to cancel it. Make sure you go to the "Selling Loan parts" TAB, where it will list all your for sale loan parts and gives you the button to cancel them. Failing that try a different browser (and if that works, clear the cookies in you current browser).
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djp
Posts: 23
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Post by djp on Jul 6, 2016 19:22:42 GMT
Hi CD,
And thanks for your reply. I don't think I explained myself realy well. What I meant was that for a few days I have opened Saving Stream site to see a whole new bunch of tabs listed along the width of the site that enabled you to go straight to for example 'selling loans' etc. But now I only have the drop down box that the site previosly used and now when the selling loans page is opened i can not see neither the full sale queue or cancel button that's behind it, where as for a while I could. I have tried Opera, instead of Firefox but to no avail.
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cooling_dude
Bye Bye's for the PPI
Posts: 2,853
Likes: 4,298
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Post by cooling_dude on Jul 6, 2016 19:31:54 GMT
Hi CD, And thanks for your reply. I don't think I explained myself realy well. What I meant was that for a few days I have opened Saving Stream site to see a whole new bunch of tabs listed along the width of the site that enabled you to go straight to for example 'selling loans' etc. But now I only have the drop down box that the site previosly used and now when the selling loans page is opened i can not see neither the full sale queue or cancel button that's behind it, where as for a while I could. I have tried Opera, instead of Firefox but to no avail. That sounds really strange. can you post a screenshot (being careful no to post any of your personal stuff  )
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Liz
Member of DD Central
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Post by Liz on Jul 6, 2016 19:39:46 GMT
Hi CD, And thanks for your reply. I don't think I explained myself realy well. What I meant was that for a few days I have opened Saving Stream site to see a whole new bunch of tabs listed along the width of the site that enabled you to go straight to for example 'selling loans' etc. But now I only have the drop down box that the site previosly used and now when the selling loans page is opened i can not see neither the full sale queue or cancel button that's behind it, where as for a while I could. I have tried Opera, instead of Firefox but to no avail. Did you hit the little arrow that open up the loan part you are selling? It all seems fine to me too after I did a test. It did highlight SS have £17k in the garden centre!
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djp
Posts: 23
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Post by djp on Jul 6, 2016 19:58:42 GMT
Hi guys, I'm afraid I've not had any success with using screen grab but will give it another go later when I have time, although without being able to capture a picture of the site when it had all the other tabs on it will still leave me having to explain what the other site looked like. (the site that I thought was updated by SS to give improved usability and function that is). Thanks to you all for your help though, and I'm using my phone to access the site and cancel my sale parts!  |
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Post by GSV3MIaC on Jul 6, 2016 20:21:30 GMT
Hi guys, I'm afraid I've not had any success with using screen grab but will give it another go later when I have time, although without being able to capture a picture of the site when it had all the other tabs on it will still leave me having to explain what the other site looked like. (the site that I thought was updated by SS to give improved usability and function that is). Thanks to you all for your help though, and I'm using my phone to access the site and cancel my sale parts! The phone/tablet optimised site has had some issues in the past .. works much better on a PC, or if you can force it out of 'mobile mode' on your browser (not all sites and browsers do it properly when you tell them to though). Certainly working just fine on a windows PC.
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sl75
Posts: 2,092
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Post by sl75 on Jul 7, 2016 7:11:45 GMT
The site layout completely changes if you adjust the width of your browser window (on devices that allow window width to be changed). If you go below some critical width, you get the layout that's designed to ruin the browsing experience for mobile users with good eyesight, as they are then forbidden from changing back to the normal layout...
Is that what you're seeing?
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Post by savingstream on Jul 7, 2016 8:03:32 GMT
The cancel sale button is only available when all of your loan part is still available. As soon as someone buys even a penny, the cancel option disappears.
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oldgrumpy
Member of DD Central
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Post by oldgrumpy on Jul 7, 2016 8:13:18 GMT
The cancel sale button is only available when all of your loan part is still available. As soon as someone buys even a penny, the cancel option disappears. Why?
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Post by GSV3MIaC on Jul 7, 2016 10:47:57 GMT
The cancel sale button is only available when all of your loan part is still available. As soon as someone buys even a penny, the cancel option disappears. Why? Probably because 'cancel sale' gives you back the same number loan part (with the same value), whereas at the point some is sold it would need to give you a completely new one with a new value. Could be done, but extra code. Of course at this point you can achieve the same effect by just purchasing whatever is left yourself. I suppose they could make 'cancel sale' do that for you, but there might be a race hazard then, where, by the time you bought, yours was all sold anyway.
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