paulgul
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Post by paulgul on Aug 19, 2016 16:00:21 GMT
MoneyThing I had an email to say all the CSP loans will end and be consolidated, I'm sure I ticked all the loans for renewal - looking at my statement I see I have investments in CSP510 to 515 but it appears not all of my money was invested in the new loans as I now have an extra £900 (approx) as cash. Did i miss a renewal (if so, how do I tell which one/s) or has everyones investment been reduced. Paul
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Post by MoneyThing on Aug 19, 2016 16:12:34 GMT
MoneyThing I had an email to say all the CSP loans will end and be consolidated, I'm sure I ticked all the loans for renewal - looking at my statement I see I have investments in CSP510 to 515 but it appears not all of my money was invested in the new loans as I now have an extra £900 (approx) as cash. Did i miss a renewal (if so, how do I tell which one/s) or has everyones investment been reduced. Paul Hi Paul, Having had a quick look at your account I can see that not all of the capital has been rolled over indicating that some of the opt-ins were not ticked. Will need to look at the DB log to see exactly which loans were not rolled. Will get back to you sometime this weekend once we have investigated. Regards, Ed
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paulgul
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Post by paulgul on Aug 19, 2016 16:53:27 GMT
Ok Ed, thanks for the reply, I probably had finger trouble and missed one or two, don't waste too much of your weekend on it, what's done is done. Perhaps the option to opt in all renewals by default would be an idea in the future (probably already been suggested elsewhere  ) |
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archie
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Post by archie on Aug 19, 2016 16:56:24 GMT
Ok Ed, thanks for the reply, I probably had finger trouble and missed one or two, don't waste too much of your weekend on it, what's done is done. Perhaps the option to opt in all renewals by default would be an idea in the future (probably already been suggested elsewhere ) From time to time I reorder the loans page by the renewal column and make sure everything is ticked.
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Post by MoneyThing on Aug 19, 2016 16:58:02 GMT
Ok Ed, thanks for the reply, I probably had finger trouble and missed one or two, don't waste too much of your weekend on it, what's done is done. Perhaps the option to opt in all renewals by default would be an idea in the future (probably already been suggested elsewhere ) Just sent you a PM with the DB log... (We had considered that, but received feedback from some that they didn't necessarily wish to rollover all their loans so retained this flexibility.) All the best, Ed
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paulgul
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Post by paulgul on Aug 19, 2016 17:24:59 GMT
I'll have to hold my hands up to this - all my fault  |
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Post by eascogo on Aug 19, 2016 23:27:54 GMT
Ok Ed, thanks for the reply, I probably had finger trouble and missed one or two, don't waste too much of your weekend on it, what's done is done. Perhaps the option to opt in all renewals by default would be an idea in the future (probably already been suggested elsewhere ) Just sent you a PM with the DB log... (We had considered that, but received feedback from some that they didn't necessarily wish to rollover all their loans so retained this flexibility.) All the best, Ed . Wouldn't the addition of a toggle facility to "Allow/Cancel ALL Renewals" as suggested by paulgul not coexist with the existing one of renewing loans individually? You seem to say that the two options are mutually exclusive.
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Post by GSV3MIaC on Aug 20, 2016 7:47:03 GMT
Not mutually exclusive, but the interaction between them would be complicated to program and not obvious to all lenders. I.e. if I toggle 'all' to renew, does that affect ones I had just manually set to ' not'? Maybe each loan would need 3 states - renew, don't renew, and 'go with the global value' ?
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david42
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Post by david42 on Aug 20, 2016 8:59:38 GMT
The toggle should be called "default rollover setting", buried away in our account settings for advanced investors to find. It would set the initial value of the setting to be applied for new loans, which we could then override for individual loans. Calling it "default rollover setting" removes some of the ambiguity, and hiding it away avoids complication for those who don't want it.
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stevio
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Post by stevio on Aug 20, 2016 10:32:27 GMT
Bit like SS where you can set a set prefund limit for all the upcoming loans - I would like the default set as opt in and to manually have to opt out
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n
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Yet another Nick
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Post by n on Aug 20, 2016 11:00:09 GMT
Bit like SS where you can set a set prefund limit for all the upcoming loans - I would like the default set as opt in and to manually have to opt out I would also set mine to opt in, but I think the platform should start it off at 'not opt in' for new users to avoid those not as sophisticated as what we are, asking what happened to their repayments.
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stevio
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Post by stevio on Aug 20, 2016 11:05:03 GMT
Bit like SS where you can set a set prefund limit for all the upcoming loans - I would like the default set as opt in and to manually have to opt out I would also set mine to opt in, but I think the platform should start it off at 'not opt in' for new users to avoid those not as sophisticated as what we are, asking what happened to their repayments. Fair enough, long as I could change to opt in
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Post by GSV3MIaC on Aug 20, 2016 12:01:06 GMT
But when/if you change it, does it change everything (as per the SS default prefund), or does it just change the default for =future= 'opt in' boxes, and leave the existing ones (whatever 'existing' means) as is? I get cross when the SS one changes everything I had carefully manually set.
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archie
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Post by archie on Aug 20, 2016 12:10:33 GMT
But when/if you change it, does it change everything (as per the SS default prefund), or does it just change the default for =future= 'opt in' boxes, and leave the existing ones (whatever 'existing' means) as is? I get cross when the SS one changes everything I had carefully manually set. It should only set the default for any new loans you buy. Renewals would keep their existing setting. Changing the master default shouldn't alter anything.
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david42
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Post by david42 on Aug 20, 2016 13:13:19 GMT
But when/if you change it, does it change everything (as per the SS default prefund), or does it just change the default for =future= 'opt in' boxes, and leave the existing ones (whatever 'existing' means) as is? I get cross when the SS one changes everything I had carefully manually set. I agree that the Saving Stream prefund setting is an excellent example of how not to apply a global setting That is why I propose the function should be " default rollover setting". To me a default setting means it does not apply to anything you have already set individually. I would also expect a change to a default setting would only affect future purchases. If you want to change the settings on your existing holdings you would need to change them individually, like you do now. I consider that behaviour reasonably safe and unlikely to cause confusion.
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