hugo
New Member
Posts: 2 
Likes: 1
|
Post by hugo on Sept 18, 2016 19:26:35 GMT
Hi, I am new to RateSetter and have invested to see how the system works. I chose a 5 year product but would like to change it. When logged in, on My Account, under Your Money, Amount On Market
£x.x Of which £x.x is unmatched - change cancel. If I click cancel, will this allow me to change the product (i.e. from 5 year to rolling or one year, albeit at a lower rate)? I do not want to cancel the amount on offer or withdraw the money, I just change the product. Many thanks.
|
|
|
|
Post by westonkevRS on Sept 18, 2016 19:37:38 GMT
Hi, I am new to RateSetter and have invested to see how the system works. I chose a 5 year product but would like to change it. When logged in, on My Account, under Your Money, Amount On Market £x.x Of which £x.x is unmatched - change cancel. If I click cancel, will this allow me to change the product (i.e. from 5 year to rolling or one year, albeit at a lower rate)? I do not want to cancel the amount on offer or withdraw the money, I just change the product. Many thanks. Yes, just cancel. Although do it quick, because if you've placed an order and the rate you are trying to achieve isn't much above the going rate there is a danger that it will be matched. Whilst it's unmatched you can cancel and it'll go back into your holding account. I would urge that you call Customer Services on 020 3142 6226. As you talk to them they can log onto your account and know exactly your settings. Kevin.
|
|
|
|
Post by GSV3MIaC on Sept 18, 2016 19:45:03 GMT
As Kev said, you can't 'change the product' you can change the rate you want to get, for that product (5 year), or you can cancel and start over.
|
|
