dermot
Member of DD Central
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Post by dermot on Dec 5, 2016 12:00:09 GMT
COLBB000 19 and 20 repaid without any fuss just now.
That makes 14 so far, I think.
Al very reassuring ...
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nush
Member of DD Central
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Post by nush on Dec 5, 2016 12:15:18 GMT
loads of emails sent just to make sure i wasn't in any doubt about it
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scubabeer
Member of DD Central
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Post by scubabeer on Dec 5, 2016 12:46:43 GMT
A mere 31 emails for '6 Asstd Diamond and Precious Stone Rings', but only 1 for the 'Collection of 16 Gents and Ladies Watches' Doesn't seem to be any pattern here...
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Post by Collateral Rep on Dec 5, 2016 13:09:41 GMT
Hi,
We are aware of this issue and the developers are on with it.
Sorry for the inconvenience this is causing,
Gordon
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alison
Member of DD Central
Sanctuary!!
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Post by alison on Dec 5, 2016 13:20:55 GMT
Well I got 32 emails today for the completed loan but I had already sold all of my single part of it last month!!
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dermot
Member of DD Central
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Post by dermot on Dec 8, 2016 10:46:42 GMT
Both parts of my holding in BB00027 repaid without any drama this morning - and with only one email. I've not seen the multiple emails that others are reporting...
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11025
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Post by 11025 on Dec 8, 2016 12:17:27 GMT
Just to add that this glitch has definitely been sorted now as I have had only 1 repaid email today (down from 196) so whatever was done works cheers
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scubabeer
Member of DD Central
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Post by scubabeer on Dec 8, 2016 12:37:14 GMT
Just the one for me as well. Hopefully this is now fixed for good
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Post by Collateral Rep on Dec 8, 2016 13:15:08 GMT
Hi hoy, We haven't mentioned the fix re email because we wanted to redeem and renew some more loans before we said that it was a fixed. After this morning we are confident it has been fixed but we will still keep a close eye on it through tomorrow and early next week. Similarly we're still looking at the freezing issue on certain accounts, but again we will keep an eye on this tomorrow when we have 6 loans being renewed. Any other issues, we will report when we know more. Many thanks, Gordon
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keystone
Member of DD Central
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Post by keystone on Dec 14, 2016 10:36:49 GMT
COLBB00232 and COLBB00044 repaid today I only have 232 but the interest added to my account doesn't tally up with what is stated under my transactions. Does anyone else have a similar issue?
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n
Member of DD Central
Yet another Nick
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Post by n on Dec 14, 2016 11:10:57 GMT
COLBB00043 was also repaid today. Sometimes it takes the transactions a little while before they appear. I also noticed once that the most recent transaction was duplicated but it rectified itself by the next day.
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keystone
Member of DD Central
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Post by keystone on Dec 14, 2016 11:24:24 GMT
Ah yes that explains it!, under my loans, repaid loans it gives the total interest paid, under my transactions it gives the redemption interest. I was thinking it paid the interest at the point of repayment only and forgot that it has been paying monthly as well.
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jonno
Member of DD Central
nil satis nisi optimum
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Post by jonno on Dec 16, 2016 10:54:47 GMT
Morning Gordon
You have posted that Loan ......104 has redeemed rather than renewed. I have received interest on my two parts but can't find any capital repayment. Can you shed any light, or is it me?
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Post by Collateral Rep on Dec 16, 2016 10:57:15 GMT
Hi jonno, Yes we're aware of this and the developers are on with it. All capital will be added to your account ASAP. Many thanks, Gordon
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amphoria
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Post by amphoria on Dec 16, 2016 12:11:01 GMT
Hi jonno , Yes we're aware of this and the developers are on with it. All capital will be added to your account ASAP. Many thanks, Gordon I've been credited the capital twice.
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