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Post by ianf2014 on May 11, 2014 14:00:43 GMT
I was checking my latest loan offer of £100 which was accepted at 4.8% (3 year income market) on Friday and the interest applied looked lower than usual. I checked the 'Loan Contract Details and Schedule of Payments' page and 'Contract Document' of similar loans to try and understand why - but this one just looks wrong to me.
I checked that this loan and those I am comparing with had same number of repayments (36) and first payment was a month (within a couple of days) after the contract date.
One thing I have noticed is that on my other loans the 'Contract Interest Rate'(Borrowers rate) is usually 0.4% to 0.42% higher than the 'Contract Return' (the interest rate I get) but on this one it is less than the 'Contract Return' !
Details of loan that appears incorrect:-
Contract Date 9th May 2014. Original Loan amount £100. Contract Return 4.8%. 36 monthly payments. First 11th June 2014. Last 11th May 2017. Total repaid 107.46. Contract interest rate 4.7%.
Details of another loan for same amount, term and interest rate:-
Contract Date 31st March 2014. Original Loan amount £100. Contract Return 4.8%. 36 monthly payments. First 30th April 2014. Last 30th March 2017. Total repaid 108.28. Contract interest rate 5.22%.
I have other similar loaned amounts at 4.4% to 4.7% and they all give me higher returns.
I appear to be getting around 4.3% instead of 4.8%.
Have I misunderstood something?
Have RateSetter made a mistake?
Are these details provisional over the weekend and corrected on Mondays?
Are RateSetter lending at different rates and hoping we don't notice?
Any helpful suggestions appreciated.
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Post by westonkevRS on May 11, 2014 20:32:08 GMT
Ian,
If you haven't already, our Customer Services people (either via a friendly telephone chat or email) should always be your first port of call rather than the forum. They have you specific details and can answer with insight and accuracy. Lenders on the forum are very knowledgeable and helpful, but they won't have enough detail to give you a 100% answer
As pet the comment about lowering interest and hoping our lenders wouldn't notice, well I won't take that personally. Although I did think we had a better reputation for honesty and transparency....
Kevin.
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Post by ianf2014 on May 12, 2014 15:59:20 GMT
I contacted RateSetter customer support and have received an explanation from them about the difference between the interest amounts quoted in my loan offers.
For loans made before 13th April there is a 10% lender rate added to the quoted interest payments - this is no longer added after that date.
So the loan I made on 31st March states that the total interest to be paid is £8.28 (Which includes the 10% RateSetter lender fee which they used to take). The loan I made on the 9th May no longer includes a lender fee and states the total interest to be paid is £7.46 (10% less but presumably all for me (and the tax man!)).
I assume this means that the amounts of interest shown on the monthly repayments page for loans made after 13th April will be credited to me in full whereas the older loans will still have 10% deducted.
A little bit confusing when looking at interest payments in my loan portfolio with amounts quoted in two different ways but at least I understand why there is a difference now.
Regards
Ian
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