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Post by hartshay on Mar 29, 2017 16:52:08 GMT
SS have just given me 3x100 quid loan parts in loans I didn't request and had no funds for... now at minus 300 and getting the add money to your account!
Doesn't inspire confidence in their IT systems
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ped
Member of DD Central
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Post by ped on Mar 29, 2017 18:18:21 GMT
Same issue but quick email and has been sorted. There was an issue that we were warned about on Sunday the 26th. Recommend everyone checks what pretending is set to.
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Post by ladywhitenap on Mar 29, 2017 18:20:51 GMT
AFAIK the IT supporting the prefunding new loans has been running successfully for quite sometime now
If you are convinced that you did not set any prefund on those loans and that your default prefund is set to zero, then contact them and they should sort it out.
If however you had set prefunds even accidentally then they might still help but I'd suggest you moderate the tone of any communications you send.
Good Luck
LW
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Liz
Member of DD Central
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Post by Liz on Mar 29, 2017 18:22:27 GMT
Same issue but quick email and has been sorted. There was an issue that we were warned about on Sunday the 26th. Recommend everyone checks what pretending is set to. I think they should re-name it "pretending" 
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ablender
Member of DD Central
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Post by ablender on Mar 29, 2017 21:17:34 GMT
Same issue but quick email and has been sorted. There was an issue that we were warned about on Sunday the 26th. Recommend everyone checks what pretending is set to. I think they should re-name it "pretending" Is that Platters or Queen?
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macro
Member of DD Central
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Post by macro on Mar 30, 2017 3:54:20 GMT
I think they should re-name it "pretending" Is that Platters or Queen? Maybe Freddie.. the Late Pretender?
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fp
Posts: 1,008
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Post by fp on Mar 30, 2017 6:09:21 GMT
AFAIK the IT supporting the prefunding new loans has been running successfully for quite sometime now If you are convinced that you did not set any prefund on those loans and that your default prefund is set to zero, then contact them and they should sort it out. If however you had set prefunds even accidentally then they might still help but I'd suggest you moderate the tone of any communications you send. Good Luck LW You obviously did not receive an apologetic email in the past week admitting they had problems I take it?
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Post by martin44 on Mar 30, 2017 7:28:30 GMT
me and the wife got 15k in a carpark in glasgow @ 10%........  .... i dont think so SS...now got a nice negative balance which they can whistle for.
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lobster
Member of DD Central
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Post by lobster on Mar 30, 2017 8:13:57 GMT
me and the wife got 15k in a carpark in glasgow @ 10%........ .... i dont think so SS...now got a nice negative balance which they can whistle for. No worries because SS have said : ------------------------------------------------------------------------------- Change to DFL020 - Glasgow
This loan is live, but has not yet drawn-down. In this intervening period, our solicitors have identified a legal complication surrounding the cross collateralisation of this loan with the Borrower’s related companies which would lead to a delay in completing the loan. We have agreed that given the limited scope of the additional security that the cross-collateralisation offers (the loan is already at a relatively low Loan to Gross Development Value ratio, and once the loan is fully drawn, will not exceed a ratio of 70% Loan to GDV) we will not be cross-collateralising this loan with any of the Borrower’s related loans. We do not consider this to be a material change to the loan proposition.
So, the security package will now consist of a first legal charge over the security property, a debenture given by the Borrower and a personal guarantee from the director/ beneficial owner.
The loan particulars have been updated on the website accordingly.
If you have invested in this loan but wish to opt out as a result of the above change, please contact customer services before 5:30pm on Tuesday 4th April 2017 and we will be happy to cancel your loan parts for you. This loan will not be drawn-down until Wednesday 5 April 2017.
If you have any queries, please feel free to contact us.-------------------------------------------------------------------------------------------------------However it's still unprofessional to say the least that they saddled you with 15k. I believe this problem is now solved though ...... famous last words !!
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Post by hartshay on Mar 30, 2017 11:07:38 GMT
They did sort it quickly when I mailed them...but they also claimed my prefund was set at 100 quid default...which it was not .....
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Post by loftankerman on Apr 1, 2017 12:48:42 GMT
Chatting to my son on Messenger yesterday and he said he'd been given 4 x £1000 loan parts. The positive balance he'd had had gone and been replaced by a £3k+ negative one. He said that so far he's had no reply to his emails. Pretty unimpressive. I had two myself of these rogue events myself. And, No his account wasn't preset to a £1000 default. He dreams of being able to be so free and easy with money.
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.... i dont think so SS...now got a nice negative balance which they can whistle for.
